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Health Systems Manager, Hospitals Miami more...
Location:Hialeah (Miami), FL
Company:American Cancer Society
First posted:October 28, 2016 (last updated 5 days 1 hour ago)

Health Systems Manager, Hospitals Miami

Job ID #: 22439 Location: Florida - Miami

Functional Area: Health/Medical Department: Health Systems

Position Type: Full-Time Exempt Education Required: Bachelors Degree

Experience Required: 3 - 5 Years Relocation Provided: No

Position Description

Save lives. Fulfill yours.

At the American Cancer Society, saving lives is our mission. We achieve our mission by drawing on our humanity. Humanity made up of courage, determination, innovation, passion, empathy, and caring. These are the values that give us the advantage over cancer.

Our work is important. And so are the people doing it. The people who work at the American Cancer Society focus their diverse talents on our singular mission: to end the pain and suffering of cancer. It is a calling. And the people who answer it are fulfilled. We value our employees and nearly 2 million volunteers around the globe that have stood with us through the years, and we will not rest until the fight is won. And that day is drawing nearer.

Leads the pursuit of new opportunities, manages and cultivates relationships, and drives involvement of accounts to achieve ACS mission and income efforts. Promotes the adoption and implementation of ACS programs, and delivers on evidence-based strategies designed to have broad population impact on reducing cancer incidence and decreasing mortality rates. Works to further the strategic implementation of local, nationwide, and global initiatives across corporate, social, and public sectors.

Collaborates with Hospital executives to increase market penetration, and engagement of their organizations. Accountable for significant income targets. Ensures goal achievement through the effective leadership and management of diverse staff, and the engagement and mobilization of volunteers.

Responsible for overseeing the relationship management of large hospital systems and institutions, such as the CoC accredited facilities, prioritized Non CoC accredited facilities, Integrated HMOs (e.g. Kaiser), Veteran's Administration (VA), Hill Burton Safety New Hospitals and other key systems for the Division.

  • Serves as the primary relationship manager with responsibility for prospect research, recruitment, cultivation, and retention of targeted priority hospitals while achieving income and mission program goals as determined for the Division and the enterprise.
  • Manages a portfolio of hospital systems accounts proactively, oversees account planning processes, and is responsible for delivering on the most effective and appropriate evidence based strategies to advance prevention, early detection, quality of life and overall organizational priorities.
  • Aligns hospital systems affinities and needs with ACS program of work to achieve individual income and program performance metrics, support enterprise goals, and to further our impact to mission programs and services.
  • Delivers on set strategy for hospital partners and assesses the competitive environment for hospital partnerships in assigned geographical locations, developing and implementing account-based plan of action to achieve ACS goals.
  • Works within and across Divisions to achieve high recruiting levels and retention rates for hospitals, delivering against mission and income strategies by meeting/exceeding recruiting and revenue goals.
  • Promotes the adoption and implementation of an aggressive agenda of cancer control policies, practices and programs with hospitals.
  • Ensures that income generating opportunities and financial targets are fully capitalized upon to further health initiatives and achieve Division goals.
  • Integrates with key representatives from hospitals on quality of life improvement programs, health & wellness initiatives, and health-related coalitions.
  • Leverages volunteers as door openers and relationship builders.
  • Responsible for successful implementation of the program of work leading to achievement of mission outcomes.
  • Develops appropriate volunteer engagement and support to advance mission priorities.
  • Assures compliance with all governmental regulations and organizational policies which impact health initiatives and constituent privacy, e.g., HIPAA.
  • Implements science and evidence based strategies for decreasing cancer incidence and mortality rates for use within priority hospital systems.
  • Makes introductions and recommendations for beneficial alliances and partnership opportunities for the Society and among our hospital systems partners.
  • Supports Health Systems leadership to ensure mission, top line, and bottom line goals are reached as well as compliance with enterprise policies.
  • Collaborates with Community Engagement and Corporate & Distinguished Partners staff to maximize hospital accounts to meet shared objectives and goals; identifies opportunities to engage hospital accounts in local community and corporate activities, recruitment for Volunteer team leads, event participation and sponsorships, and fundraising.
  • Delivers solutions for prevention and detection programs across individual systems, accounts & collaborators along with monitoring their status and results.
  • Collaborates with healthcare partners to design and implement outreach strategies and activities to increase utilization of programs and services across disparate populations.
  • Ensures delivery of successful program execution including planning and continuous performance feedback.
  • Engages, recruits, trains, recognizes, and manages volunteers as applicable.
  • Participates in beneficial local collaborations and partnerships that advance the enterprise strategy.
  • Works in partnership with ACS CAN, including efforts to increase ACS CAN membership.
  • Actively demonstrates and cascades the enterprise-wide mindsets: integrity, collaboration and stewardship.

Position Requirements

Bachelor's degree in public health, health administration, healthcare, nonprofit management or equivalent preferred; graduate or doctorate degree a plus. Preferred minimum of three years of experience in health care related sales or account management, with a proven background in fundraising and executive relationship development, preferably with a multi-million dollar organization.

  • Able to cultivate relationships with targeted health systems to create a sense of urgency related to awareness of cancer as a major health problem, motivate to action in prevention and early detection, and influence strategies and techniques.
  • Ability to represent the Society effectively and professionally to hospital health systems, related institutions, community leaders, including working with disparate populations and diverse constituents.
  • Knowledge of health insurance and coverage issues, advocacy, and government policy.
  • Able to quickly become a generalist in health and medical content.
  • Knowledge of primary care infrastructure and able to work with physicians, key administrative staff, nurses and managed care professionals.
  • Ability to understand and work within a complex organizational structure.
  • Strong experience with community-based program planning and implementation.
  • Knowledge of product marketing/sales concepts.
  • Outcome driven with ability to respond to changing circumstances and priorities.
  • Able to manage and motivate diverse groups and individuals, and work successfully as a leader in a team environment.
  • Proven ability to collaborate within staff account teams in order to develop appropriate plans for hospital constituents.
  • Excellent oral and written communication, presentation, and interpersonal skills.
  • Strong market, community and constituent perspective.
  • Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.
  • Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
  • Ability to analyze and integrate information from relevant sources.
  • Proficient in computer-based information systems.
  • Strong strategic planning skills.
  • General understanding of public, community, and academic healthcare systems and data needs.
  • Knowledge of health care markets, managed care organizations, and hospital care systems including policies and administration.
  • Strong knowledge of health status data statistics and analysis, chronic disease tracking, and reading and interpreting cancer statistics.
  • Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in enterprise and regional meetings.

Travel, including evening and weekend work required.

We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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