Sales Operations Manager more... ▼
The Sales Operations Manager position will be responsible for leading and managing Operations functions within the Verizon Business Markets Channel Sales Organization. The key strategic priorities are maximizing revenue growth for assigned segment through the development, implementation and ongoing maintenance of sales, marketing and programs. The candidate will be instrumental in driving the Operational Readiness and Business initiatives to exceed objectives within the Channel. They must be able to identify process improvements in reporting, analytics, and performance metrics. They will develop and analyze programs and retention strategies for maximum customer satisfaction and retention. A successful candidate will support the field sales team and will report to Director of Sales Operations.
Implement sales programs & initiatives to drive VBM Channel sales performance, utilizing all available marketing and sales capabilities to drive this objective. React to market opportunities and competitive changes, address sales performance weaknesses, and attack prospect and upsell/cross-sell opportunities through the implementation of targeted campaigns. Ensure sales engagement for all sales and marketing initiatives and lead sales enablement functions including sales incentives, enablement, and communications programs. Provide leadership to WBG and market sales operations, field marketing, sales support teams, SFDC team, training and other teams to develop the right tools and resources for flawless sales program execution.
Sales operations activities assist the Managing Partner and Client Partners to make sound and timely business decisions to drive short-term and long-term performance, to align selling resources with the greatest opportunities in the most cost effective ways, to ensure all sales personnel are treated fairly and are paid accurately, to improve sales performance through better processes, technology and methodologies. Ultimately, sales operations activities significantly contribute to the success of a sales organization and that organization's ability to meet/exceed business targets.
Ideally, you’ll also have:
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