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Location:Los Angeles, CA
Company:Public Transportation Services Corporation (PTSC)
First posted:May 17, 2017

Basic Function

Perform highly complex work in support of contract compliance administration, workforce program/ project management and outreach work in support of Workforce Initiative Now-Los Angeles (WIN-LA).

Example Of Duties

  • Serves on the cross-functional project team to ensure roll out of WIN-LA by analyzing requirements and translating requirements into effective strategies for program implementation
  • Supports in the development, design and implementation of Metro's Workforce Initiative Now-Los Angeles (Win-LA); including monitoring near and long-range goals and program performance standards
  • Oversees the design, development, and implementation of the programs workforce development and/or supportive training model
  • Identifies workforce development/ training solutions for the design and implementation of WIN-LA
  • Provides consultation in support of program design, performance methods; develops and recommends innovations for ongoing program implementation and monitoring
  • Oversees the research of learning, training, skills assessments and workforce development strategies; researches and analyzes workforce development, and educational and supportive resources in the region for integration in the WIN-LA program
  • Initiates actions to identify methods to improve WIN-LA program model design; and program effectiveness; identifies performance based solutions for program implementation
  • Provides guidance in determining program deliverables, constraints, risks, and/or opportunities; oversees the development, reviews and monitoring of the project/ program plans, deliverables, and schedules required for WIN-LA program implementation
  • Performs project management oversight to support efficient and effective roll-out and implementation of WIN-LA program
  • Recommends, reviews, updates, and implements WIN-LA program processes, procedures and guidelines
  • Performs activities in support of the administration of WIN-LA to ensure that contractors and program partners are in compliance with Metro policies program goals, initiatives, and objectives
  • Engages directly with various workforce/work source agencies, community based organizations, labor unions, contractors, educational institutions, small business organizations, and transit agencies to promote WIN-LA program goals
  • Supports in the oversight and coordination of internal and external outreach events in relation to the WIN-LA communication and outreach plan
  • Conducts presentations on WIN-LA at outreach events, workshops, Board of Director meetings, and internal meetings, including meetings with external stakeholders, constituents, and community members
  • Prepares program content, collateral and/or articles for Metro's newsletters, website, and other media related platforms
  • Prepares reports and various other correspondence
  • Prepares reports and gives oral presentations to management and the Board of Directors, as required
  • Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all subordinate employees
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out

Requirements For Employment

  • Bachelor's degree - Business, Public Administration, or other related field
  • 4 years' senior-level experience implementing economic development, workforce development, and/ or outreach programs
  • Valid California Class C driver license


  • Theories, principles, and practices of economic development, workforce development, training development, or instructional program development
  • Public policy governing public programs and administration practices
  • Applicable local, state, and federal laws, rules, and regulations pertaining to public program oversight and compliance and/ or outreach program implementation
  • Principles of supervision and cross-functional team collaborative process
  • Modern program management theories
  • Business software applications such as Access, Excel, Outlook, PowerPoint, and Word


  • Oversee large-scale programs throughout the design, implementation, monitoring, and control phases
  • Communicate effectively orally and in writing
  • Prepare comprehensive project management reports, presentations, and correspondences
  • Identify and access training and/or instructional workforce development programs
  • Analyze situations, identify problems, recommend solutions, and evaluate outcome
  • Exercise judgment and creativity in making decisions
  • Proactively determine strategies to achieve goals
  • Compile, analyze, and interpret complex data
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets and management agreements
  • Interact professionally with various levels of Metro employees and outside representatives
  • Supervise subordinate staff
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at (please use the apply button below) and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SDR)

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

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