Table Games Dealer - Excalibur

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the responsibility of the Table Games Dealer to perform the act of dealing table games while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

STARTING RATE:$12/hour with direct tips

THE DAY-TO-DAY:

• Game Dealing: Proficiently deal one or more game types, including Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker), and their variations.

• Transaction Management: Protect, control, and verify the accuracy of fills, credits, openers/closers, and marker transactions. Accurately exchange cash or markers for chips, collect losing bets, pay winning bets, and collect commissions based on the game dealt.

• Communication with Supervisors: Communicate verbally with supervisors or Table Games Managers regarding unnatural or irregular play and disputes during the game.

• Mistake Resolution: Notify the supervisor immediately of any mistakes or claims, and resolve them only under the supervisor's direction.

• Player Instructions: Clearly verbalize player instructions, card totals, results, or any other required information according to the procedures of each game.

• Customer Service: Maintain a helpful and courteous atmosphere at the game table, promoting and maintaining the highest level of service to all guests.

• Guest Complaint Resolution: Respond effectively to guest inquiries and resolve complaints within the scope of authority or refer the matter to management if necessary.

• Incident Reporting: Notify the supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

• Additional Duties: Perform additional job duties as requested.

THE IDEAL CANDIDATE:

• Work Schedule: Work varied shifts, to include weekends and holidays.

• Education: High School Diploma, GED, or equivalent educational experience.

• Experience: 1+ Years of Prior Relevant Experience Dealing multiple table games experience working in a similar resort setting.

• Game Expertise: Skilled in a variety of table games, with a strong focus on single zero roulette, baccarat, and craps.

• Customer Engagement: Exceptional customer service skills, with the ability to engage with guests professionally and courteously

• Communication: Strong communication skills, capable of clearly conveying game rules and instructions to players.

• Conflict Resolution: Demonstrated ability to handle high-pressure situations and resolve conflicts effectively.

• Accuracy and Attention to Detail: Detail-oriented with a proven track record of maintaining accuracy in financial transactions and game management.

THE PERKS & BENEFITS:

• Wellness Incentives: Programs designed to support your physical and mental health.

• Health & Income Protection: Access to health and income protection benefits for eligible employees.

• Employee Discounts: Access to discounts on hotel stays, dining, retail, entertainment, and with company partners for travel, electronics, and more.

• Free Meals: Complimentary meals provided in our employee dining room.

• Free Parking: Free parking available both on and off shift.

• Development Opportunities: Access to professional and personal development programs, networking events, and community volunteer opportunities.

FULL JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10720

Are you ready to JOIN THE SHOW? Apply today!