#LI-DNI The Underwriting Senior Assistant is responsible for performing a wide range of underwriting and analytical tasks, including reviewing policy applications, identifying exposure and acceptable risk, verifying information, and conducting research to support underwriting decisions. The role acts as a key member of the new, renewal & endorsement business production team, making underwriting decisions within assigned authority limits. The role manages all aspects of reviewing and setting up new business/renewal business for quoting, obtains information from agents and customers, prepares information for collaborations and meetings, processes necessary quotes and demonstrates excellent communication and customer service.
- Reviews individual accounts for exposure identification and acceptability of risk in accordance with company guidelines and standards. Manages new business and/or renewal business applications for quoting and quotes new business, as needed.
- Makes underwriting decisions within their assigned authority by reviewing policy applications and supporting documentation. Ensures completeness and accuracy by verifying applicant information, performing background checks, and assessing risk factors.
- Orders and analyzes investigative reports, gathers information, and provides a checklist of items to address at renewal. Collaborates with underwriters and examiners on information sent from the agency.
- Reviews and acts on business income worksheets, estimates of value, statements of value, and other key underwriting information.
- Conducts research and analyzes data to determine underwriting decisions, including gathering information on industry trends, competitor offerings, and market conditions. Shares information and best practices with team members.
- Prepares underwriting reports and presentations for management and key stakeholders, including developing recommendations for improving underwriting processes and procedures.
- Provides training and mentorship to junior underwriting support staff, including assisting with onboarding, conducting performance evaluations, and providing ongoing guidance and support.
- Interacts directly with customers by answering questions about policies, explaining underwriting decisions, and resolving complaints.
- Collaborates with other departments to improve underwriting processes and operational efficiencies, including working with IT to develop or enhance underwriting systems and tools.
- Maintains underwriting files and records in accordance with company procedures, including organizing and storing documents, updating policy information, and maintaining data integrity.
- Maintains an operating knowledge of Westfield standardized hardware, software programs, third-party software (MS Office), and processing procedures.
- Participates in special projects and collaborates with others to execute business strategies and plans.
- 4+ years of experience supporting Insurance Underwriting.
- High School Diploma or General Education Diploma (GED) and/or commensurate work experience.
Location Hybrid defined as three or more days per week in the office. Behavioral Competencies
- Collaborates
- Communicates Effectively
- Customer Focus
- Decision Quality
- Nimble Learning
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
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