Manager, Saas Project Management

The Manager, SaaS project management position is responsible for overseeing professionals in the design, development, delivery, and maintenance of commercial enterprise software products with emphasis on project management and release management. The professionals reporting to this manager position are responsible for managing the full lifecycle of strategic projects under the software-as-a-service (SaaS) domain, including software development projects, infrastructure projects, security projects, and product releases.

Job Responsibilities

• Build and manage a high-performing team of project managers focused on the creation, delivery, and operational management of software products through a SaaS offering.
• Coach and mentor professionals in software development and project best practices, procedures, and concepts
• Coach, mentor, and support project managers in their professional development
• Support project teams on active projects by helping them overcome roadblocks to success
• Perform project management duties as needed to augment the team in fulfilling its duties
• Identify, communicate, and help resolve project risk factors such as dependencies and conflicts
• Facilitate conflict resolution, whether of a technical nature or personnel nature, within a team or between teams
• Build and foster relationships both inside and outside of the development organization
• Drive strategic change across the organization to improve SaaS operations
• Instill and nurture a sense of purpose that aligns with the company values and mission
• Access Infinite Campus production customer data and production data in public test adhering to the practices and procedures outlined in the master security guidelines
• Other related duties as assigned

Desired Background

• BA/BS in computer science and/or 10 years industry-related experience managing professionals creating commercial software
• Strong communication and presentation skills
• Experience with Agile development methodologies
• Technical competence in software development, automated testing environments, and infrastructure

Performance Expectations

• Protect confidentiality of student and district data
• Demonstrate commitment to quality
• Demonstrate commitment to timelines
• D emonstrate proficiency in standard SaaS concepts, practices, and procedures
• Communicate well and proactively with internal stakeholders in both written and verbal form
• Follow approved software lifecycle development methodologies
• Multi-task among different development activities
• Work in a fast-paced environment with frequent software releases
• Must be a self-starter
• Must be well organized