Spa Concierge - The Cosmopolitan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Asa Spa Concierge, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to provide delightful check-in experiences for guests will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience.

STARTING PAY RATE: $15

SCHEDULE: Part-Time

Spa Hours of Operation:
Monday - Sunday: 8:00 AM - 7:00 PM

Sahra Spa, Salon & Hammam at The Cosmopolitan Las Vegas (mgmresorts.com)

THE DAY-TO-DAY:

• Provide services including but not limited to, assisting all guests with Spa and/or Salon appointments, check guests in and out of facility, provide sincere, enthusiastic, quality, and consistent customer service to the spa and salon clients

• Create exceptional customer service and assist guests with questions, ensure professional and courteous behavior to all guests and employees, manage cash bank daily, retain knowledge of spa/salon software system

• Consistently offer professional, friendly and engaging service to exceed guest expectations

• Personalize recommendations to promote services, enhancements, upgrades and retail products

• Maintain knowledge and adherence to all departmental policies and procedures including safety and sanitation policies

• Perform other job-related duties as requested

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years of age

• Currently holds or is able to obtain both a Food Handler's Card and TAM Card

• Ability to work various shiftspossibly includingweekends and holidays

• Has a flexible schedule

• Is dependable and service-focused

• Has prior experience in a spa front desk agent, or retail sales associate

• Has prior experience using Zenoti, LMS/Opera and Microsoft Office

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off-shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11853

Are you ready to JOIN THE SHOW? Apply today!