New

Specialist Ambassdor

Nintendo of America Inc.
paid time off, 401(k)
United States, New York, New York
Feb 26, 2025
Nintendo of America Inc. The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch system and the Nintendo 3DS family of portable systems. Since 1983, when it launched the Nintendo Entertainment System, Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy, Game Boy Advance, Nintendo DS family of systems, Super NES, Nintendo 64, Nintendo GameCube, Wii and Wii U systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokemon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Americas. For more information about Nintendo, please visit the company's website att http://www.nintendo.com. DESCRIPTION OF DUTIES Supports training of new and existing team members including onboarding, sales floor operations, point of sales operations, and cycle count procedures Identifies and communicates opportunities to improve customer service and drive store traffic. Engages in a secondary specialty in support of the store's business needs. Responsible for assisting with sales floor operations for short periods of time including meal breaks, customer interactions, and general customer issues. Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues. Cross-sells merchandise, recommending products to anticipate and meet customer needs. Promptly and accurately processes all point of sale transactions. Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs. Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization. Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays. Supports daily accurate record keeping through focused cycle count procedures and product counts. Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude. Assists with product events including line management, product demonstrations, and sales processing. Occasionally represents Nintendo at off-site consumer events. SUMMARY OF REQUIREMENTS Minimum of 2 years' retail experience, preferably at a high volume or flagship location. Ability and willingness to develop game knowledge and experience. Ability to perform routine display repair/maintenance. Accurate cash and inventory control experience. High school diploma or equivalent. This position includes a base pay range of $24.69 - $34.47 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.