Medical Assistant - Ambulatory Float Pool

Medical Assistants provide non-licensed medical support to medical care providers in an outpatient setting. Incumbents room patents; set up equipment and instruments; independently perform, and/or assist providers with performing, exams and procedures, including administering injections; with proper provider authorization, provide instructions, training and advice to patients; call in prescriptions; clean and calibrate equipment; clean and stock exam rooms; and provide proper documentation in patient chart. Incumbents may also provide front office services on a routine or back-up basis.
Positions at this level provide the full range of duties described above. Incumbents may also have the following duties:
1. Provide one or more front office services on a regular basis and routine and/or
2. Serve as lead to a group of medical assistants

Apply By Date

March 8, 2025, by 11:59 p.m.

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Minimum of two (2) years Medical Assistant experience.
• American Heart Association (AHA) Basic Life Support (BLS) or UC Davis Health CPR
• To administer injections, must have written evidence of validation for training and competency in medication administration by injection and skin testing.
• Must have Certificate of Completion from a Medical Assistant training program.
• Must pass the pharmacology exam.
• Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset.
• Skill and ability to perform functions commensurate with training and experience as a medical assistant, including setting up equipment and instruments; taking and recording vital signs and health statistics; obtaining, labeling and processing specimens, and preparing requisitions for processing; preparing patients for exams and procedures; independently performing and assisting physicians with exams and procedures as described in this position description; administering cardiopulmonary resuscitation.
• Must have knowledge and ability to apply wrapping and autoclaving of surgical instruments. As required for job, and as appropriate to UCDH policies & procedures, knowledge of medications, calculation of dosages and administration techniques per UCDH policy and procedure.
• Problem solving skills to independently define a problem identify the resources available to help solve the problem, create viable solutions and take the necessary action to implement problem resolution and ensure prompt and satisfactory resolution.
• Decision making skills to independently exercise delegated authority to take action and to appropriately seek assistance from others when limits of delegated authority have been reached.
• Organizing skills to establish priorities for own work to accomplish a variety of concurrent assignments; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions.
• Ability to efficiently use computer system applications for all functions required for this position, including typing skills sufficient to use computer keyboard for timely and accurate documentation input and production.
• Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise and easy to understand.
• Knowledge of practices and protocols related to medical office procedures.
• Knowledge of medical terminology sufficient to communicate effectively with patients, health care providers and insurance company representatives regarding appointments, services, procedures, authorizations and referrals.
• Knowledge of pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA.
• Basic knowledge of health care insurance systems as related to required job functions for this position, such as coordinating patient care, including but not limited to coordinating diagnostic and ancillary services, patient prescriptions, authorizations or referrals, coordinate hospital services, appointing patients, coordinate orders for medical supplies/equipment or as needed for billing documentation.
• Knowledge of diagnostic and procedural coding sufficient to assist with identifying services performed or coordination of care, for example, office services, home care, hospice care, DME, labs, radiology, and referrals.

Preferred Qualifications

• Experience using electronic medical records system.
• Knowledge of medical terminology.

Key Responsibilities

• 70% - Patient Care
• 10% - Documentation and Record Keeping
• 5% - Coordinating Medical Care
• 5% - Computer System Operations
• 5% - Department/Clinic Coordination
• 5% - Specialized Clinic/Department Support

Department Overview

The Ambulatory Care Division serves Sacramento, Yolo, and Placer counties providing a full complement of facilities and services including primary and specialty care hospital-based teaching clinics, community clinics, and research clinics. The Division is committed to maintaining a fully integrated Academic Health Center contributing to excellence in patient care, and enhancement of educational and research initiatives.

Department Specific Job Scope

This is a float position, and the MA will be assigned to any Academic Clinics or UC Davis Health Community Clinic location to work various shifts for various lengths of time. Travel is required to various clinic sites in the greater Sacramento area, Placer county and Yolo county.

POSITION INFORMATION

• Salary or Pay Range: $28.15 - $34.94
• Salary Frequency: Hourly
• Salary Grade: 183
• UC Job Title: MED AST 2
• UC Job Code: 008994
• Number of Positions: 2
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8am-5pm
• Location: UCDHAS Building (HSP165) -Assigned location will vary based on clinic needs.
• Union Representation: EX-Patient Care Technical
• Benefits Eligible: Yes
• This position is 100% on-site
• This is not a H-1B visa opportunity.

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Continuous 6 to 8+ Hours
• Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Continuous 6 to 8+ Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Continuous 6 to 8+ Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Loud noise levels - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Continuous 6 to 8+ Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Continuous 6 to 8+ Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice. References reflect an overall meet or exceeds.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks