New
Professional Services Specialist
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*Description - Onsite in Sunrise *
Process any applications that cannot be processed through the Consumer Sales Team. This may also include processing special requests, posting payments to member accounts, and processing cancellations. Collaborate with multiple divisions to provide support to associated parties to work towards timely resolution of any obstacles. Maintain spreadsheets of all sales, cancellations, postings, and initial ACH and credit card declines. Assist in filing and organizing confidential documentation Provide professional assistance to respond via email, fax, and phone for any inquiries and concerns Assist in preparing for commissions twice a month alongside the Professional services Supervisor and Level 3 Point of contact with sales agents via email, providing updates on any changes in application processing and submitted requests Undertake additional responsibilities, special projects, and training as needed *Skills* data entry, customer support, admin support, Insurance, Consumer Lines, policy coverage, Customer service *Additional Skills & Qualifications* 1-3 years of experience in a professional office environment or a bachelor's degree in a business-related field is required. Specific skills and experience required include: Interpret information and requests from partners and agents, proficient in problem definition, data collection, gather facts to provide valid conclusions to accomplish completing daily assignments Professional verbal and written communication skills, comfortable corresponding with members over multiple channels. Able to respond to inquiries or complaints from external partners. Proficient in Microsoft Office Applications. Ability to prioritize multiple tasks and resolve all concerns independently within a fast-paced environment Creative problem-solving, extreme attention to detail, and the ability to provide professional and courteous communications to maintain client satisfaction. *Pay and Benefits* The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Sunrise,FL. *Application Deadline* This position is anticipated to close on Jul 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |