Program Manager

Lubbock

41924BR

Student Involvement

Position Description

Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

Service Learning & Community Engagement: Design and implement comprehensive service opportunities for students and student organizations, coordinating the office's programming with both internal campus and external partners. Oversee and advise the Ambassador Program, ensuring alignment with institutional goals and student development outcomes while fostering meaningful community connections. (25%)

Curriculum Design & Educational Leadership: Coordinate curriculum development, implementation, delivery, and assessment of student leadership programming. Present educational outreach activities to various stakeholder groups, including student organizations, advisors, incoming students, and the campus community, while advancing philosophies of student development surrounding interpersonal, leadership, and conflict management skills. (25%)

Strategic Program Development & Marketing: Develop and maintain comprehensive marketing and public relations strategies for the Involvement Ambassador Program and associated student leadership initiatives. Research, develop, implement, and evaluate innovative programs to train and support leadership growth, service engagement, and interpersonal skill development across the campus community, applying evidence-based practices in student development theory. (15%)

Stakeholder Relations & Organizational Support: Serve as primary contact for 600+ student organizations in areas of registration, reinstatement, training, programming, and advising. Create and implement strategic partnerships among organizational leaders, members, and advisors to enhance student success outcomes, while facilitating collaborative relationships that promote engagement and leadership development. (15%)

Leadership & Staff Development: Supervise and mentor undergraduate student employees, graduate assistants, student ambassadors, and student organization leaders within assigned program areas. Provide guidance on leadership development, conflict resolution, and professional skill building. Conduct training sessions for student staff and volunteers, focusing on program implementation, customer service excellence, and student development principles. Support the professional growth of student employees through regular feedback, goal setting, and skill-building opportunities. (15%)

Operational Management & Technology Integration: Maintain sophisticated data collection and reporting systems for Student Involvement metrics and outcomes assessment. Provide specialized TechConnect and TechConnect+ training and support to students and departments across campus, while overseeing purchasing and facility management for the Involvement Center to ensure optimal program delivery. (5%)

Strategic Decision-Making & Process Integration: Exercise semi-supervised judgment in conceptualizing and prioritizing complex objectives while organizing work effectively based on institutional policies and procedures. Integrate information, policies, and resources to determine alternative solutions, procedures, and outcomes associated with program coordination and service delivery, demonstrating advanced analytical and problem-solving capabilities. (5%)

Required Qualifications

Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related experience may be substituted for the required education on a year-for-year basis.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Job Type

Full Time

Pay Basis

Monthly

Minimum Hire Rate

4000

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

Monday - Friday 8:00am - 5:00pm

Grant Funded?

No

Job Group

Business Professionals

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.