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General Manager 4
Sodexo, Inc. | |||||||||
United States, Pennsylvania, Hershey | |||||||||
June 14, 2022 | |||||||||
General Manager 4 Location
US-PA-HERSHEY
Unit Description Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo Healthcare has a fantastic opportunity for a highly passionate, experienced, organized, and disciplined individual with a strong commitment to food operations to join our team at this Sodexo Account - Hershey Medical Center in Hershey PA as the General Manager 4 of Patient Services. Hershey Medical Center in Hershey, PA is a 637 bed, 10 million dollar plus managed budget account. This is a Union Account and will support 3 salaried managers and 50 frontline associates. The ideal candidate will interface with other healthcare professionals to improve the overall patient experience. The role will provide behavioral training and skills development to department and hospital teams. Responsible for strategic analysis of trends and metrics involved in patient feedback to create action and communication surrounding solutions. The selected candidate will support Sodexo's patient feeding / room service program. The successful candidate will manage the entire patient feeding process by ensuring standards are set and met, collaborating with all staff to bring excellent service to the patients and developing an eager team of Sodexo employees that were recently acquired. This candidate will need to have a history of developing staff along with problem solving, and excellent customer service skills. We are looking for a strategic and analytical individual to think outside of the box and drive our patient satisfaction survey process. Culinary experience, a plus! We are looking for candidates who can:
Implement performance improvement and quality assurance programs targeted to improve customer satisfaction;
The ideal candidate will have the following:
Responsibilities will also include:
Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
Learn more about Sodexo's Benefits Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search today. Working for Sodexo: How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities Position Summary Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. |