(CSSNA) Service Administrator

Job Title: Service Administrator

Duration: 3 months
Location: Avondale AZ 85323
Pay Rate: $22 - $23/hour

Type: Temp-to-hire (based on performance and fit)

Schedule: Monday-Friday, 6:00 AM-4:00 PM

JOB SUMMARY:

Job Description: Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.

Key Responsibilities:

Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.

Assesses customers needs and gathers pertinent information.
Creates basic work orders in appropriate systems
Provides some status updates to customers, as requested

Position Overview
We are seeking a Service Administrator to support our operations team. This role involves creating and managing work orders, dispatching jobs to technicians, preparing customer estimates, and closing invoices. Strong customer service skills are essential.

Qualifications
Prior experience in customer service (required)
Background in automotive or industrial service environments (preferred)
Experience as an automotive technician or in automotive/industrial customer support is a plus
This is a great opportunity for someone with a technical service background who thrives in a fast-paced, customer-focused environment.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.