Telecom Analyst I

Job Role :: Telecom Analyst I
Location :: Raleigh, NC (Hybrid - 3 days onsite)

Hybrid- must be local to Raleigh and onsite 3 days a week.

Top skills needed: Experience with Telecom and/or engineering document creation, revision, and support with strong experience in Documentation Management tools plus Adobe and Viso; experience in MicroStation or AutoCAD could also translate.

Description:

• The IT Telecommunications department is looking for an individual with Telecom documentation experience to join its team.
  The IT Telecom Analyst will work in a Documentation Specialist role responsible for providing documentation services for telecommunication projects in the North Carolina Regional Headquarters building in Raleigh.
• The successful candidate should have the necessary experience to create and edit engineering documents and perform document management functions.

Responsibilities:

• This role performs Telecommunications Documentation support
• The tasks associated with this work include create, edit, and maintain Telecommunications Engineering documents with documentation management tools such as Adobe, Visio, MicroStation, MS Word, MS Excel, and other standard documentation platforms
• The candidate would be responsible for indexing, maintaining, and verifying the accurate logging of equipment in various databases
• Utilize Companies Documentation Management system to store and manage Telecommunication documents, including functions such as check-in, check-out, revise attribute data, etc.
• Ability to create job aids and train others on the use of Companies document management system and document standards
• Participate on an enterprise Agile team to support documents for all Telecom disciplines and regions
• Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling, and monitoring of work activities
• Prepares thorough and accurate technical reports, correspondence, documentation, calculations, and sketches to distribute to field team.
• Works on multiple projects simultaneously
• Individual would be expected to advance their skills and ability to work with greater independence

Basic/Required Qualifications

• Associates degree plus a minimum of two years experience in engineering documentation management
• In lieu of a degree, a minimum of a high school diploma and four years experience in engineering documentation management
• Experience with engineering document creation, revision, and support with Adobe, Visio, MicroStation, or AutoCAD
• Experience with Adobe and Microsoft family of applications like Word, Excel, Outlook, Teams, and Visio
• Ability to work well within a team, good interpersonal skills
• Effective verbal and written communication
• Experience in coordination with multiple groups, companies, and people simultaneously
• Demonstrated ability to work productively with little direct supervision
• Demonstrated organizational and time management skills
• Ability to effectively prioritize multiple tasks and meet deadlines
• Ability to be NERC-CIP certified and maintain the NERC-CIP access over time
• Willingness and ability to learn new skills.
• Adherence to Change Management practices
• Strong interpersonal skills to support successful performance in a team environment

Desired Qualifications

• Experience with Telecommunications Engineering documentation and technologies
• Experience with Construction Engineering documentation
• Experience in technical writing, training, and/or development of job aids
• Experience with additional tools such as MicroStation or AutoCAD
• Experience working in an Agile environment
• Experience working with JIRA
• Understanding of basic principles of project management

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.