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FACILITATOR-QUALITY

Packaging Corporation of America
70,400 USD-90,000 USD
paid holidays, 401(k)
United States, Pennsylvania, New Oxford
Nov 11, 2025

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.


People * Customers * Trust

We are seeking a detail-oriented and experienced Quality Analyst to join our team in the business solutions box manufacturing business. This critical role is essential for maintaining our commitment to quality, ensuring compliance with ISO certification standards, and managing customer incident responses. The Quality Analyst will work closely with the production team to monitor processes, conduct capability studies, and drive continuous improvement initiatives.


Principle Accountabilities:


Coordinate with plant management to implement and maintain company quality standards with the goal of producing high quality products to exceed customer expectations.



Work with department managers/superintendents to implement key driver improvement activities through timely and usable product/process quality data collection, data analysis, improvement project measurement and assisting improvement teams.


Facilitate and maintain corporate quality systems process and procedures at the plant level.



Participate in and serve as interface in plant audits.



Provide support in writing programs in support of maintaining the plant's quality (ISO 9000)



Ensure all quality control and measurement devices are appropriately calibrated and maintained.



Provide ongoing communication and training to supervisors and operators on quality processes.


Position Requirements:


Five (5) years' of previous experience in corrugated manufacturing operations.



Three (3) years' previous experience developing / implementing quality systems programs in a manufacturing environment.



Effective training and presentation skills and the ability to facilitate groups in problem solving.



Solid working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook.



Exposure to manufacturing shop floor and/or Statistics and Quality software is preferred.



Strong organizational skills with the ability to handle numerous details, deadlines, and requests.



Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently.



Solid analytical skills with the ability to identify opportunities for improvements and conduct deductive reasoning.



Strong verbal and written communication skills with the ability to communicate effectively to solicit buy-in from various audiences.



Strong interpersonal skills with the ability to network and build relationships with individuals of various experience and corporate levels both within and outside of the company.



Strong listening, evaluating, and problem solving skills. Ability to create alternative solutions and meet deadlines.



Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.


Compensation and Benefits



  • Starting salary for position: [$XX.YY] per hour. ***Delete this line if it does not apply. For HOURLY only.
  • Bonus: Annual - Based upon achievement of plant performance metrics. ***Delete this line if it does not apply. For HOURLY CORRUGATED only.
  • Paid Vacation: [insert number] weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year. ***For HOURLY only.


  • Starting salary range for position: [insert salary range]. ***Delete this line if it does not apply. For SALARIED only.
  • Bonus: Annual - Based upon individual contribution and overall, Company performance. ***Delete this line if it does not apply. For SALARIED only.
  • Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year. ***Delete this line if it does not apply. For SALARIED only.


  • Paid Holidays.
  • Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision - and are automatically enrolled in life, AD&D, and disability coverages.
  • Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
  • Disclaimer: The Compensation and Benefits information in this posting represents PCA's good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.



PCA is an Equal Opportunity Employer


Qualified Applicants must apply at careers.packagingcorp.com to be considered.

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