Patient Care Coordinator

Monday through Friday, 8:00am to 5:00 pm

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The UNC Adams School of Dentistry Division of Comprehensive Oral Health houses several disciplines including, Periodontology, Dental Hygiene, Comprehensive Dentistry, Operative Dentistry/BioMaterials, Prosthodontics, and Endodontics. The Periodontology discipline focuses on the prevention and treatment of gum disease, as well as the management of gum and tissue inflammation resulting from existing dental conditions

A SIGN-ON BONUS OF $3,000 IS AVAILABLE FOR THE SUCCESSFUL APPLICANT FOR THIS POSITION PAID IN 2 INSTALLMENTS WITHIN 12 MONTHS OF HIRE.
$1,500 WITHIN 30 DAYS OF HIRE DATE AND
$1,500 12 MONTHS AFTER HIRE DATE.

The Patient Care Coordinator has five primary responsibilities:
- the monitoring and coordination of patient care provided in the Periodontology Graduate dental clinic to assure efficient delivery of high quality patient-centered-care
- tracking the performance of residents to ensure that residents provide excellent patient management and that residents are receiving the appropriate educational experiences and are progressing towards competence and graduation
- participate in and help coordinate the delivery, development and continuous improvement of the periodontology program
- participate in the risk management process by acting as compliance officer and as an ombudsman/ombudswoman in the clinic
- supervision of others

Licensed to practice as a Dental Hygienist in the State of North Carolina.

Excellent communication skills, both verbal and written, in executing responsibilities and dealing with patients, residents, faculty, and staff are needed as well as the ability to work with diverse people and groups.

Ability to insure and monitor the clinical skills progress of residents through appropriate referrals and feedback. Ability to track resident progress, assignments and experiences using appropriate software. Ability to use electronic patient record systems and generate reports. Excellent attention to timeliness, detail and accuracy in records is a critical skill.

Comprehensive knowledge of the principles, practices and regulations governing clinical dental hygiene and treatment of periodontal patients, including best clinical practices, patient care protocols, medical and dental guidelines. Considerable knowledge of proper patient care management and administrative standards as it pertains to Periodontology.

Ability to perform specialized patient services consistent with the Dental Hygiene Practice Act in the Periodontology specialty and with high risk patients. Ability to assist residents in correctly assessing a problem or in completing the solution. Ability to supervise residents and/or staff. Ability to advise on and help evaluate procedures performed in the clinic. Ability to educate the patient in proper oral hygiene and alternative treatment methods to aid in periodontal disease management. Ability to continue self-education of both new and innovative treatment procedures for periodontal disease. Ability to collect and record patient data and to make decisions on resident case assignment of referrals.

The position requires the ability to work on multiple projects simultaneously, to negotiate and achieve successful results, and to thrive in a fast-paced environment while delivering high-level customer service.

Dental hygiene experience preferably in Periodontology. Experience in an administrative role is desirable.

Not Applicable.

**ELIGIBILITY FOR SIGN-ON BONUS

The selected candidate for this position may be eligible for a sign-on bonus. Qualified applicants must apply and be selected from the candidate pool of this posting and meet the State policy following requirements:

To be eligible for a Sign-on bonus, an individual must not have worked in a probationary, permanent, or time-limited appointment in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system in a position subject to the State Human Resources Act.

A newly hired permanent full time or permanent part-time (more than 20 hours a week) employee are eligible for a sign-on bonus (this will be prorated for employees working more than 20 hours and less than 40 hours per week).

This SHRA Sign-on Bonus is contingent upon budget and final eligibility determination as of the effective date of hire. All recipients must sign the Pay Back Agreement form. Additional information regarding the SHRA Sign-on Policy can be found https://oshr.nc.gov/policies/sign-and-retention-bonus-policy

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.