Account Supervisor

Overview

You are organized, driven, and thrive in an ownership position.

You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Account Supervisor role with Chamberlain.

Whatever the reach required, Chamberlain Healthcare PR specializes in building relationships, understanding and collaboration between the biopharmaceutical industry and medical/healthcare professionals. We develop a range of strategic solutions based on an understanding of both the objectives and issues of our clients as well as their stakeholders, focusing on facilitating peer-to-peer and scientific communications through a range of channels. As effective and compelling communication is key, whether for a marketing story, scientific data or market access support, we have a dedicated editorial excellence team providing content that can be syndicated to deliver solutions to enhance patient care.

Responsibilities

• Drive projects from conception to completion
  • Manage timelines/deadlines; create project trackers/track deliverables
  • Organize team members
  • Manage budgeting, forecasting (or be ready to learn)
  • Keep clients informed
  • Clearly communicate POV to clients - both written
  • Organize events
• Write core communications materials (press releases, backgrounders, key messages, FAQs, digital content and internal communications pieces
• Oversee monitoring for account teams as needed
• Work with Syneos Health shared services as need
  • Provide clear direction to/work with creative studios
  • Identify opportunities to bring in issues and corporate practices
• Work with VP/EVPs to develop client presentations, including writing tactics
• Work with EVP and on new business pitches; organize research, develop insights, develop creative briefs, brainstorm, write up tactics

Job Requirements

• 5-7 years of experience in preferably in healthcare or the pharmaceutical industry, and a bachelor's degree
• Able to juggle/prioritize multiple priorities
• Ability to multi-task and perform under pressure in a fast-paced (but fun and supportive) environment
• Must have strong attention to detail
• Excellent written and oral communication/presentation skills, including experience with client communication
• Must be high energy, enthusiastic and have a passion for healthcare
• Experience with Cision, Factiva, PowerPoint, Excel, billing systems

I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.

IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions. I understand I can request an exemption from Syneos Health's vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients' demands.

Ultimately, what sets Chamberlain Healthcare PR apart for both employees and long-standing clients are Chamberlain's four key operating principles: simplify the complex; think strategically, adapt quickly; be creative and compliant; and stay nimble.

Chamberlain Healthcare PR is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today's fast-changing and complex environment, success lies in making connections: between science, emotion, and technology; between data, design and human insight. We're able to make those connections because our medical communications, digital, advertising, public relations, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing.

Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life.

WORK HEREMATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)