New

Float Customer Service Representative - OBGYN Offices - LPG Workforce Pool

Lee Health
$17.34 - $21.67 / hr
vision insurance, paid holidays, tuition reimbursement, retirement plan
United States, Florida, Fort Myers
9800 South Healthpark Drive (Show on map)
Nov 28, 2025
Location:Medical Plaza One -9800 S Healthpark DriveFort Myers FL 33908 Department: LPG Workforce Pool Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:00:00 PM Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour Summary Ready to Become an OBGYN Customer Service Subject Matter Expert? Join our Float Pool Customer Service Representative (CSR) team and grow your career in Womens Health while supporting multiple OBGYN practices across Cape Coral, Fort Myers, and surrounding areas. This is the perfect role for someone who thrives in a dynamic environment and is passionate about supporting patients during some of the most important moments in their lives. What Youll Do Travel to various OBGYN clinics across the region Deliver compassionate, high-quality patient service Support scheduling, registration, and front-end operations Strengthen your knowledge in womens health and become a trusted resource Schedule Varied, flexible schedule based on department needs Primarily MondayFriday with Saturday coverage as needed Education High School Diploma or GED required Associate degree preferred Experience External Candidates: 2 years customer service experience required 3 years medical office front desk experience preferred Epic EMR experience preferred Internal Candidates: 1 year equivalent scheduling or registration experience CSR experience preferred Why Join Lee Health? (Benefits That Matter!) Medical, dental, and vision insurance Retirement plan with employer match Generous PTO and paid holidays Tuition reimbursement & career growth pathways Employee wellness programs Inclusive, supportive team culture Opportunity to grow into SME, lead, or supervisory roles The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties. Requirements Education: High School Diploma or GED required. Associates Degree preferred. Experience: External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred.Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred. License: Not required. Certifications: Not required. Other: Excellent customer service and computer skills required. Ability to solve problems anddemonstrate critical thinking skills. Works weekend and holidays. US:FL:Fort Myers