New

Human Resources - Shared Services Advisor

Ampcus, Inc
United States, Florida, Pensacola
Dec 02, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Human Resources - Shared Services Advisor. Location: Pensacola, FL. Job Description: A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries. Employee Support & Communication: Serve as the first point of contact for employees after vendor approval of disability claims. Respond to incoming calls and make outbound calls to provide accurate information and guidance. Case Management: Manage and resolve employee-submitted cases, including those requiring complex information and detailed guidance. Reporting & Data Validation: Create reports and perform validations to ensure accuracy and compliance. System Updates: Review and update employment statuses in Oracle HCM to maintain accurate records. Vendor & Stakeholder Collaboration: Work closely with vendors, contractors, and advisors involved in processing disability payments to ensure seamless coordination and timely resolution. Required Skillsets: Knowledge of shared services models and operational efficiency practices. Strong problem-solving and process improvement skills. Excellent communication and advisory abilities. Understanding of compliance and regulatory standards. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.