Sales Supervisor-Washington, DC

The Sales Supervisor is responsible for managing and working with Lowe's Business Unit Part Time Store Associates to grow sales and service customers in the paint department at Lowe's. The Sales Supervisor will have direct responsibility for 10-30 part-time employees within the assigned geography, with primary responsibilities in the hiring, training and development and daily management of the PT associates.

The Sales Supervisor is required to work directly with their RSM/RPSM on strategy and vision for their assigned region to drive sales and development of the PT Sales team.

This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

Full-time regular employees not covered by a collective bargaining agreement are eligible for:

• 0-10 paid holidays throughout the calendar year, including 1 floating holiday
• In the year of hire, 3-13 paid vacation days, prorated based on hire date, including a minimum of 3 frontloaded paid "flex" days which can be used for unplanned absences, such as sick days.
• Non-exempt employees who work within the state of Washington will accrue paid sick leave at an accrual rate of 1 hour per every 40 hours worked
• Employees who work within the city of Seattle, Washington will accrue paid sick leave at a rate of 1 hour per every 30 hours worked
• 4 workweeks (on a 12-month rolling calendar period) of paid Military leave for employees who are absent from work due to service in the uniformed services
• 5 days of paid Bereavement Leave following the death of an immediate family member and 3 days of paid Bereavement Leave following the death of any other family member
• After one year of employment, Paid Parental Leave following the birth, adoption, or placement of a foster child

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Sales

• Grow top line sales within assigned region by identifying trends, executing promotions, training and other opportunities to RSM/PSM based on industry and competitor insights.
• Establish strong selling relationships with Lowe's store level leadership (Store Manager, Pro and Paint Department Supervisors, Assistant Managers etc)
• Continually partner with Pro and Paint Department and SSR/PSR team to evaluate sales, opportunities and to promote and represent the brand and product strengths to Lowes associates, customers/contractors discerning competitive advantage and competitor's weaknesses.
• Utilize provided tools and technology to document sales activity.
• Partner with RSM/PSM to accomplish and prepare the Annual Grow Plan (AGP) for the region that meets or exceed sales & profit goals.

People Development & Training

• Onboard and train Part-time Store Associates on products, systems, tools, and equipment. Product knowledge training should include proper demo execution, selling skills, product features, benefits, etc.
• Ensure Boost Completion and Compliance for all part-time Store Associates.
• Continuously evaluate team and provide impactful actionable feedback on performance; provide guidance in career progression and facilitate talent development of assigned team.
• Provide guidance on how to partner with Part-time Store Associates and appropriate individual(s) regarding all formal training sessions, providing guidance and support.

Management

• Direct management responsibility of Part-time Store Associates within the Region.
• Deliver cost effective and profitable solutions, responding quickly to all issues and opportunities.
• Performance management and employee development of Store Associates through regular coaching/feedback, Sher-coach, performance appraisals, boost compliance, etc.
• Optimize part-time employee schedules to align staffing with peak sales periods while ensuring accountability by monitoring and verifying that scheduled hours are worked as planned.

Interviewing/Onboarding

• Responsible for participating in the hiring & selection of employees.
• Partner with Talent Acquisition Recruitment team and RSM/PSM to identify needs for store and ensure best candidate is selected
• Responsible for onboarding part time employees prior to and on day one. This includes but not limited to:
  • Completing all prestart activities & Ensuring Guardian is completed on day one of hire
  • Meeting the new Part Time employee in their assigned store to set expectations & Review the Scheduling and Expectations Letter

Communication & Leadership

• Effectively build and strengthen relationships with all levels of Lowe's Field Management within the region.
• Foster a safety-minded culture through the development and implementation of safe working, driving and operational procedures.
• Coordinate efforts with RSM/PSM to ensure high quality delivery of our message, products, promotional programs and overall brand advantage throughout territory.
• Identify issues and key stakeholders involved. Recommend solutions and mobilizing resources to achieve desired results.

Misc. Responsibilities

• Attend local and non-local trainings as required (i.e. Sales Excellence)
• Attend National Sales Meeting(s)
• Complete required paperwork/reports in a timely manner. This includes but is not limited to mileage tracking, expense reporting, etc.

Minimum Requirements

* Must be at least eighteen (18) years of age
* Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1,etc.)
* Must have High School Diploma or GED
* Must have a valid unrestricted driver's license
* Must have at least two (2) years of work experience in customer service, retail, or sales
* Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
* Must be willing to travel as required for this position

Preferred Qualifications

* Have a bachelor's degree or higher
* Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
* Have at least three (3) years of work experience in customer service, retail, or sales
* Have previous working experience in selling paint and paint related products
* Willing to relocate for future job opportunities