Mailroom Clerk
 JLL | |
parental leave, paid time off, 401(k)
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 United States, Delaware, Wilmington | |
| 1007 North Orange Street (Show on map) | |
 Dec 02, 2025 | |
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JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves:
The Mailroom Clerk is responsible for supporting the mailroom and receiving dock within an assigned portfolio of buildings for the account. The role is Client facing and the Mailroom clerk must be able to exhibit exceptional customer service and communication skills. Various duties include receiving and sorting incoming mail and packages to be distributed to various departments, dispatching outgoing mail and packages, preparing bulk mail reports, and ordering office supplies and equipment. Your day-to-day tasks will include:* Sort mail according to destination and type such as returned letters, adjustments, bills, orders, and payments * Fold and/or post outgoing mail and seal envelopes by hand or machine and perform quality checks * Prepare packages and create shipment labels for distribution * Collect, receive and distribute mail and packages using an automated system to track and manage activity * Pick up mail from post office and deliver it on a timely basis * Track, trace, and resolve mail problems with USPS and express carriers * Organize and maintain a clean mailroom and order and maintain office and cleaning supply inventory * Dispatch work orders to vendors when required and work collaboratively within the facility management team * Anticipate and respond to Client's needs and concerns while identifying potential risks and escalating to ensure no incident or disruption to operations Desired experience and technical skills:Requirements: * High school diploma or general education degree (GED); or at least two years related experience and/or training; or equivalent combination of education and experience * Valid driver's license and reliable mode of transportation * Ability to read and write comprehend simple instructions, short correspondence, and memos * Clear and articulate speaking abilities * Proficiency in Microsoft Office applications including Word, Outlook and Excel to prepare documents and communicate with others * Ability to use calendar/scheduling features in Outlook and operate a phone * Strong customer service skills with ability to greet and assist employees, clients, vendors and guests in a courteous and responsive way * Ability to work in team environment with strong interpersonal skills * Problem-solving abilities to identify and solve problems and react accordingly to a variety of work situations * Physical ability to lift up to 50 pounds Preferred: * Previous mailroom or logistics experience * Experience with automated mail tracking systems * Familiarity with shipping and receiving procedures Location: On-site, Wilmington, DE Shift/Schedule: Monday - Friday Salary: $60,000 / year The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data Location: On-site -Wilmington, DEIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified. | |