Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. Job Summary As the Director of IT Infrastructure, you will focus on advancing the Patterson infrastructure and team members to build a DevOps culture, create effective and efficient ITSM processes, implement Infrastructure as Code and partner with peers to create the Cloud strategy within Patterson. This role is both strategic and hands on which will create interesting and fulfilling work as you develop partnerships with the Patterson lines of business, internal shared service functions, as well as internally within IT to build the right alignments for success. It is essential that you are able to create technology that is reliable, resilient and that will create a competitive advantage for Patterson employees and customers. The ideal candidate is passionate about developing infrastructure services and their team members. Major Duties Infrastructure Leadership:
Drive a culture of focusing on customer and co-worker experience, problem solving, automation and innovation. Collaborate closely with the Director of IT Security to ensure the success of the Patterson information security program and IT risk related initiatives Collaborate with Enterprise Business Services Team and Web Delivery Team to ensure creation and delivery of infrastructure services that meet Patterson application needs. Responsible for the budgeting, training and delegation of a technical team to carry out the security, infrastructure and technical operations of the enterprise in line with strategic business requirements Architect and implement a service-based, automated set of infrastructure capabilities Assess people, process, and technology to determine best course of action towards Cloud and agile delivery Ensure compliance with SOX processes and controls in partnership with the Information Security team and application teams Establish short-term and long-term metrics for departmental goals and implementation of the enterprise Infrastructure and information security strategies Work closely with business/department leaders to ensure understanding of business processes, value drivers and strategies. Promote a positive team environment within the Patterson Information Technology group
People Management:
Encourage the growth of all direct and indirect reports through skill development and goal setting. Hold direct reports accountable for meeting performance standards and departmental performance goals. Mentor staff, measure performance, and complete regular performance reviews. Resolve employee issues in an effective and consistent manner.
Job Qualifications
Bachelor's in Computer Science, Information Systems, a related field or equivalent work experience 12 or more years of IT and business/industry work experience, with at least 6 years of leadership experience in managing multiple, large, cross-functional teams and projects Experience in strategic planning, development, implementation and maintenance of large-scale, integrated systems Broad knowledge of technologies related to IT Infrastructure and Information Security Experience or understanding of the following network, data center and cloud technologies: Windows Server 2008-2016, Azure Cloud platform and services, VMWare (including VDI), CommVault (data protection/replication), Cisco routers, switches & firewalls, Pure (SAN), EMC, Cisco Identity Services Engine (ISE), Cisco Unified Computing System (USC), Cisco Unified Communications and Contact Center. Experience or understanding of the following desktop technologies: Windows desktop OS's, Active Directory, SCCM, Office 365, software packaging tools, group policy, PowerShell scripting and security tools including Windows Defender, Cylance and Zscaler. Demonstrated ability to work with and influence senior level management and key stakeholders Experience leading as a team player that plans and executes to meet deadlines, while promoting a positive work environment Ability to interact with and influence cross-functionally at all levels of the organization Strong people-management and development experience, with success in leading through change Possess strong knowledge of public clouds and their roadmaps; like MS Azure Strong technical background in developing Infrastructure and Architecture strategies and standards
What's In It For You: We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program. 401(k) Match Retirement Savings Plan. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO). Holiday Pay & Floating Holidays. Volunteer Time Off (VTO). Educational Assistance Program (Tuition Reimbursement). Full Paid Parental and Adoption Leave. LifeWorks (Employee Assistance Program). Patterson Perks Program.
EEO Statement
As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees' unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.
We are Patterson. We welcome you.
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