Retail Manager 2

With your leadership excellence, you're ready to move up to the next level.

Sodexo is seeking a Retail Manager 2 (Food) for our client DHL located in Atlanta, GA. Reporting to our General Manager, the Retail Manager 2 will support our food service operations including retail cafe, marketing efforts, administrative duties, FOH, and food production. This is a sorting and distribution center servicing 1500-1600 associates a day across 3 different shifts. Business increases during the holiday season and will include weekends.

This is an overnight position, the hours of the role on weekdays are 8:30pm to 6:30am, will rotate Saturdays. Saturday hours are 9am to 4:30pm.

The Retail Manager 2 will oversee about 5 hourly employees. The duties of the Retail Manager will include but not limited to:

oversee the 3rd shift meal service
• manage a team of 5 to 7 hourly employees during the shift
• oversee the marketing initiatives
• customer service

Qualifications for the Retail Manager includes experience in retail food service operations. Position requires an individual with exceptional drive and initiative, marketing experience, excellent communications skills and computer literacy.

The successful candidate will:

• have oversight of nightly food operations and deliver a high-quality product;
• achieve company and client financial targets and goals to include oversight of cash-handling and the POS system;
• develop and maintain client and customer relationships;
• have a grasp on admin duties;
• motivate, coach, mentor and develop frontline (hourly) staff; and/or
• ensure Sodexo standards are met to include compliance with company food and physical safety programs.
  
  

Is this opportunity right for you? We are looking for candidates who:

• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
• exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
  
  

Learn more about Sodexo's Benefits

Not the job for you?
We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers.

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.