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Member Services Associate
14 West | |
United States, Maryland, Baltimore | |
1125 North Charles Street (Show on map) | |
June 17, 2022 | |
Description
This position demands someone who is detail-oriented, learns quickly, and can handle multiple tasks at once. A Member Service Representative is the first line of contact for customers with questions and concerns. Their main goal is to resolve a customer's problem efficiently in one call. Therefore, you will be asked to anticipate and/or take proactive measures to offer alternative solutions. You will be assisting customers by primarily taking inbound calls, responding to emails, and live chat.
To succeed in this position, you must:
Money Map Press offers competitive salary with a flexible in office/work from home schedule and an excellent benefits package, including medical and dental coverage, disability, group life insurance, 401(k), paid holidays, personal leave, and vacation. If interested, please submit a resume and cover letter to the link provided. About Money Map Press Money Map Press works to make investing profitable for our more than 1.5 million subscribers every day. Known for launching innovative brands such as Money Morning, the National Institute for Cannabis Investors, and the Angels & Entrepreneurs Network, the company continually introduces readers to exciting new ways to make money. A three-time award winner as one of The Baltimore Sun's Top Workplaces, in 2018, Money Map Press was also voted the Top Workplace For New Ideas. We are led by publisher Bob Keppel and a team of renowned investment strategists, editors, marketers, e-commerce experts, and researchers. If passion drives everything you do, Money Map Press is looking for you. Money Map Press is an Equal Opportunity Employer and complies with all applicable Federal, State and local employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. Applicants with disabilities who require a reasonable accommodation to participate in the application and/or interview process may contact us at to arrange for such accommodation. #MMP #LI-LA1 |