Goodwill Donation Select Manager

The Donation Select Manager is responsible for the day-to-day operation of a Donation Express and Select Goodwill retail location. Unlike a traditional Goodwill store, Select locations operate within a smaller retail footprint and focus on curated merchandise, and donor engagement. This role is responsible for the ownership of store performance, team leadership, customer service, merchandising, and operational execution within a simplified retail environment. The Donation Select Manager is accountable for achieving sales goals, maintaining operational standards, developing team members, and delivering an exceptional donor and guest experience. This position serves as a developmental retail leadership role designed to prepare emerging leaders for future advancement into larger and more complex retail operations.

Requirements

• Sensitive to guest needs and wishes
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Prefer profit and loss, sales, or cost management accountability experience.
• Must have strong interpersonal, communication, monetary, organizational and decision making skills.
• Must be able to read, write and speak the English language in order to communicate with staff and guests.

Physical Requirements

• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all requirements of the job.
• Able to lift and carry 20-100 pounds with team lifting or mechanical assistance
• Able to stand, stoop, bend, or carry for extended periods
• Tolerance to extreme changes in temperature and humidity
• Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
• May be required to work more than 40 hours per week

Experience

• 3-5 years
• Retail or comparable management experience

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.