New

62073: Mgr-Product Operations App

FedEx Freight
United States, Arkansas, Harrison
2200 Forward Drive (Show on map)
Jun 09, 2026
This position will be domiciled at a FedEx Freight location in Harrison, AR or Memphis, TN. You will be required to work at a FedEx Freight Location several times per week. POSITION OVERVIEW: Lead the vision, strategy, and roadmap for FedEx Freight's operational IT systems. Ensure mission critical applications operate reliably, scale effectively, and continuously evolve to support a fast moving transportation network. ESSENTIAL FUNCTIONS: Manage, mentor, and develop a high-performing application development team, fostering growth and continuous improvement Oversee build versus buy decisions and direct strong development teams responsible for designing, building, and supporting applications that power freight operations across the enterprise. Ensure these systems are modernized, integrated, secure, and highly available to enable efficient operations, accurate reporting, and long term business scalability. Define and execute the product vision, strategy, and roadmap for operational systems, ensuring alignment with business, compliance, and operational priorities Prioritize features and enhancements based on business value, requirements, and scalability needs. Partner with architects, engineers, and business leaders to deliver solutions that are secure, scalable, and aligned with enterprise architecture standards. Monitor system adoption, performance, and operational metrics to inform product decisions and drive continuous improvements. Serve as the primary point of contact for operational systems, coordinating with internal teams and external vendors on dependencies, sequencing, and release planning. Communicate roadmap updates, modernization progress, risks, and trade offs to business and executive stakeholders. Comply with all applicable laws/regulations, as well as company policies/procedures. Perform other duties as assigned. Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job. QUALIFICATIONS: Bachelor's degree in business, finance, computer science, information systems, or related Five (5) years of experience in product management or enterprise system ownership, preferably in operations domains. Demonstrated experience designing, building, and managing highly available operational systems. Strong understanding of integration patterns, including third party solution integration, Understanding of governance and compliance requirements, and audit readiness standards Experience framing trade-offs between customization, integration, release cycles, and system standardization Strong written and verbal communication skills Strategic and analytical thinking to define product direction and evaluate opportunities for system improvement Problem-solving and prioritization skills to manage complex integrations and modernization trade-offs JOB CONDITIONS: Some travel required Additional Requirements - Solid technical foundation strong familiarity with cloud architecture and modern cloud platforms experience evaluating, implementing, and supporting vendor and SaaS solutions proven track record of designing and maintaining highly available, mission-critical IT services. EST FedEx Freight, Inc FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.