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Healthcare Compliance Representative

Adtalem Global Education Inc
United States, Illinois, Chicago
500 West Monroe Street (Show on map)
May 13, 2022
Opportunity at a Glance The Healthcare Compliance Representative is primarily responsible for coordinating and maintaining student and faculty healthcare requirements records for all Chamberlain University programs. This position is representative of the University's mission and philosophy to stakeholders; including but not limited to students, faculty, leadership, clinical/practicum coordinators, admissions, student services, outside agencies and community. Responsibilities Effectively communicate via phone and email cases with CARE to students, organization leaders and other groups to relay relevant information in a clear and concise manner. Maintain expected service levels related to accessibility and responsiveness. Keep stakeholders informed in a timely manner with changes, challenges and updates within the department via trainings and regular communications. Analyze data and propose solutions or improvements when necessary. Completes other projects and duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree required or 1-3 years equivalent experience working in an educational institution. Minimum of 3 years customer service experience with a focus on customer satisfaction and one-contact resolution. Excellent verbal & written communication skills with the ability to professionally interact with students and colleagues at varying professional levels. Accurate and timely data entry. Candidate must have the ability to work independently or within a team environment. Ability to successfully balance multiple tasks simultaneously with competing deadlines while maintaining a high attention to detail. Ability to take ownership from start to completion, and meet deliverables of assigned tasks and projects in a timely manner. Proficiency with Microsoft Office Suite programs including Word, Outlook, PowerPoint and Excel. Strong problem-solving and analytical skills required. Healthcare experience/medical terminology with basic knowledge of immunizations is a plus. EEO We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace. As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19. Employment at Adtalem and/or its subsidiaries requires compliance with the organization's Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area. All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem's HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation. Who We Are Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. We're 99,000 strong, with 31,000 students and 68,000 alumni armed with the skills, passion, and determination to make a difference in today's complex healthcare environment. By living Chamberlain Care, we've built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 campuses and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at . Commitment to Diversity and Inclusion We pride ourselves in nurturing a culture that encourages everyone to bring their full selves to work each day. To us, diversity and inclusion needs to be intentional to be impactful. We don't just welcome differences, we celebrate them. #WeAreAdtalem To learn more about our commitment to Diversity and Inclusion, to visit our Diversity page.