Health Sciences Classroom Services Event Scheduler

Position Summary
The Health Science Classroom Service Event Scheduler schedules and coordinates non-academic reservations in HSCS learning spaces to meet the programmatic needs of the Health Science schools and broader University community. This includes serving as the primary point of contact for campus partners, registered student organizations, and external parties regarding their classroom reservations and coordinating all required documents. The position will assist with routine classroom maintenance, access and classroom documentation. This position will act as a resource to other UMN Astra users, will support organizational process documentation, and may provide work direction to HSCS student staff.

Essential Job Functions
Classroom Event Reservation Scheduling: (60%)
* Act as the primary point of contact and liaison with University partners on a broad range of meeting and event scheduling inquiries and respond in a timely, helpful and courteous manner, demonstrating good listening and comprehension skills
* Schedule non-academic room reservations in 74+ HSCS classrooms, sometimes under severe time constraints
* Review and coordinate with HSCS Service Coordinator special event requests for space arrangements and technology
* Resolve room scheduling issues through a combination of standard procedures, research, and creative problem-solving
* Oversee the process for non-academic event reservations in the health science classrooms in accordance with the academic cycle and ensure compliance with University and department policies
* Accurately explain and enforce classroom reservation policies to a broad range of partners
* Coordinate short term lease agreements as required for non-University classroom use
* Identify and coordinate scheduling of classroom resources outside of the HSCS inventory in support of health science programs
* Serve as a resource for other University event scheduling staff
Classroom Maintenance: (20%)
* Oversee and maintain classroom and office supplies
* Oversees HSCS classroom and related open study space conditions
* Submit, monitor / track FM work orders
* Assist HSCS in maintaining classroom signage
Process Documentation: (10%)
* Generate and distribute routine reports (Weekly Custodial List, classroom schedules, others as requested, etc.)
* Assist with HSCS website maintenance
* Work with Lead Scheduler to prepare biannual event utilization reports
* Assist HSCS with annual survey coordination
Academic Scheduling Support: (5%)
* Provide backup support to academic scheduling in HSCS spaces
* Work collaboratively to complete processes related to the academic scheduling production calendar
* Maintain knowledge about the University, its academic programs, and diverse organizations using HSCS classrooms and use this knowledge in making room reservations
Other Duties as Assigned: (5%)
* Remain current on departmental policies and procedures
* Effectively communicate with a diverse group of students, staff, faculty, and external clients
* Collect and disseminate basic building information (classroom maps, directions, parking) to room users
* Positively represent Health Sciences Classroom Services to the UMN community
* Participate in ongoing training, projects, meetings and committees
* Perform other duties as assigned

Required
* High school diploma/GED and four years of related experience. Coursework in a related field may substitute for some years of experience
* Strong organizational skills and attention to accuracy and detail
* Computer skills including familiarity with Microsoft Office products, Google applications, and databases

Preferred
* Experience in high visibility customer service-oriented position
* Experience working with Astra Schedule and/or another room scheduling software
* Experience working in a higher education setting
* Ability to interact effectively with students, faculty, and administrative staff while displaying professionalism and tact
* Skill in establishing priorities and handling multiple projects simultaneously while maintaining a high level of accuracy
* Experience in working in a high-volume transactional environment
* Strong oral and written communication skills
* Self-motivated, willing to learn, and strong initiative to improve quality of service
* Desire to participate in and promote process improvement
* Experience with the University of Minnesota academic systems, infrastructure, policies, and procedures

Unit Description
The Health Sciences Classroom Services (HSCS) office is the primary classroom support office for the University's health science programs. HSCS supports high quality teaching and learning by faculty and students in 74+ classrooms, located on the UMN East Bank and St. Paul campuses.

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Please visit the for more information regarding benefits.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Please note: All employees at the University of Minnesota are required to comply with the University's Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit:

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.