Elearner Project Coordinator

Position Overview

University of Minnesota's College of Education and Human Development, Educational Technology Innovations (ETI) is a dynamic, collaborative team that creates online professional development opportunities with departments and faculty members inside the College of Education and Human Development, as well as clients both across and outside of the University. CEHD recently established the MN Child Welfare Training Academy (TA) in partnership with the MN Department of Human Services (DHS), a new collaborative that focuses on creating impactful, inclusive, and accessible training opportunities to meet the needs of the many MN child welfare workers and agencies.

The Elearner Project Coordinator coordinates with working groups across multiple units, ensuring we are building innovative, inclusive, and innovative professional development learning opportunities within the University of Minnesota's learning management system, Canvas. This position serves as project lead for the partnership between TA and DHS and provides support for non-credit courses and certificate programs being developed; and assists with Destiny One Registration System (DORS) integration and registration. The E-Learner Project Coordinator works with the Director of Professional Development to assist in formulating and defining scope and objectives, research user needs, and partner with multiple stakeholders to move projects through the development stages to guide projects to completion.

A successful candidate for this position is familiar with online learning platforms/resources with the ability to utilize learning management systems for course creation, registration, and report tracking. This candidate has experience with project management and can coordinate projects with a proven track record of success, including examples of how they managed timelines and stakeholders; prioritize work and shared accountability for outcomes across multiple projects; thrive in an organization with a variety of stakeholders; and be motivated to develop and refine processes.

The University of Minnesota encourages a healthy work life balance for employees. CEHD is committed to an excellent employee experience, offering a that meets the needs of students, staff, faculty, and the communities we serve. Flexible work arrangements may include flexibility in schedule and/or work location. All UMN employees are expected to follow applicable public health and safety procedures.

This position is represented by the AFSCME Clerical Union, Local 3800.

Job Responsibilities

LMS Coordinator for the Training Academy (60%)

• Maintain existing Canvas Training Academy courses. Modify course information (including logistics, cohorts and content), document updates, and ensure trainers are aware of any changes.
• Monitor enrollment and participant progress.
• Manage Destiny One registration system for current and future TA course offerings.
• Pull reports and analytics when needed across multiple Learning Management Systems.
• Attend weekly meetings and provide updates to multiple working groups.
• Set up new courses utilizing the CANVAS system and following specifications and protocols established by leadership of course design and need.
• Manage course request for LMS team, in collaboration with the Curriculum Coordinator team.
• Work with curriculum coordinators in gathering all necessary information and content to create an online learning course.
• Assist LMS team in creating project timelines, set goals, and provide project updates on a biweekly basis.
• Manage Canvas Courses creation.
• Manage documentation.
• Communicate with LMS team lead on Canvas course template progress and documentation.
• Set goals and expectations for course delivery.
• Create Canvas courses following direction from the LMS team lead and the curriculum team.
• Create Canvas course templates for future course builds, utilizing branding elements for specific projects.
• Pull reports and respond to customer support tickets via the training academy portal system.
• Serve as primary alpha tester to all TA web sites and/or systems, following documentation practices identified by ETI leadership.
• Communicate with all appropriate team members to address needed site fixes and assure end-product meets TA needs.
• Regularly systems test all technical environments to assure functionality and follow established protocols to raise needed awareness and address issues effectively and efficiently.

MNCWTA/ETI Systems & Customer Support (40%)

• Manage MNCWTA Portal customer tickets, in collaboration with ETI development team and MNCWTA administrative staff.
• Manage Continuing Education Unit (CEU)/Clock Hour certificate request applications for the Training Academy.
• Identify projects requiring a web presence as part of the scope of work and create a plan to deliver all needed branding and system elements in conjunction with Canvas course.
• Liaison with all staff to assure the timely delivery of projects.
• Regularly systems test delivered products to assure functionality and follow established protocols to raise needed awareness and address issues effectively and efficiently.

Required Qualifications

• High school diploma/GED and five years related experience, to include project management. Course work in related fields may substitute for some years of experience.
• Demonstrated experience in working within learning management systems, such as Canvas.
• A technical background and experience with markup or programming languages; user-centered design including accessibility; experience with the software development life cycle (SLDC); software user experience (project management, statistical analysis, eLearning authoring, data analysis and visualization, technical writing applications, graphic design, multimedia development, etc.)
• Familiar with Google office suite, shared folders, and documents.

Preferred Qualifications

• Experience defining project scope and objectives through research and fact finding.
• Experience at the University of Minnesota in any of the following systems/units: student services, Curriculum management, Canvas, communications, or business analysis.
• Experience managing projects from proposal through completion.
• Experience in a K-12 school setting, and/or human development setting.
• Understanding and ability to articulate project management phases, tools and techniques.
• Understanding of Agile Development methodologies and processes

Education Technology Innovation Overview

Educational Technology Innovations (ETI) leads the technical development of projects that span collegiate disciplines. Our people have a wide range of experiences that include entrepreneurial efforts in building and selling businesses, leading donor funding relations, and managing complex higher education organizations. ETI functions as a knowledgeable and nimble organization and attracts people that thrive in a fast-paced, cutting-edge environment.

Minnesota Child Welfare Training Academy Overview

The Minnesota Child Welfare Training Academy (MNCWTA) is a collaboration between the Child Safety and Permanency Division at the Department of Human Services (DHS) and the Center for Advanced Studies in Child Welfare (CASCW) at the University of Minnesota Twin Cities. Our mission is to train, develop, and support the skills, expertise, and well-being of Minnesota's child welfare workforce while nurturing a commitment to equitable child welfare practice.

College Overview

The College of Education and Human Development (CEHD), the third largest college and the University, contributes to a just and sustainable future through engagement with the local and global communities to enhance human learning and development at all stages of the life span. We know diversity is necessary to do our best work and foster our humanity. That's why the CEHD community is collectively dedicated to cultivating an inclusive and equitable environment, embracing and celebrating all identities of our students, staff, and faculty. These values are also a moral imperative requiring continuous proactive measures and a firm stance against prejudice, discrimination, and systemic injustice.

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work. The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Please visit the for more information regarding benefits.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Please note: All employees at the University of Minnesota are required to comply with the University's Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit: .

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.