Remote Enrollment Specialist

Academic Partnerships

United States, New Hampshire, Concord

October 02, 2022

Position:
Remote Enrollment Specialist

Location:

Concord, NH

Job Id:
2020NHPL

# of Openings:
1

REMOTE OPPORTUNITY

At Academic Partnerships, we drive change through innovation in online education using the strengths, experience, and creativity of our people. As a leader in online program management, we are focused on facilitating the goal of scalable online program success for our university partners and the students they serve-from the dream of a degree to a bold reality. Our company is built on the foundation of our mission - to expand access to top-quality, affordable and workforce relevant degree programs that serve career pathways. Come join a company that helps make dreams into reality!

We're growing our Student Enrollment Services Team and are hiring Remote Enrollment Specialists in New Hampshire.

The Remote Enrollment Specialists work from a home office environment and represents one of our university partners and share information about online Bachelors, Masters, and Doctoral degrees to potential students via phone, email, and SMS.

Responsibilities Include:

Proactively engage prospective students in a goal oriented, metrics driven environment.
Execute recruitment measures, via the phone, ensuring that targeted response times and accuracy guidelines are consistently met, to aid in enrolling students
Provide a high-touch experience with students, while encouraging the pursuit of their educational goals.
Utilize a collaborative approach connecting students with experts, as to resolve student concerns.
Become a subject-matter-expert through continuous process and product knowledge improvement, while representing universities and supporting prospective / continuing students.

Qualifications Include:

Bachelor's degree or higher.
3 or more years of experience in inside sales, call center, recruitment, or student enrollment services.
Demonstrated ability to offer world-class customer service and a passion to go above and beyond customer expectations.
Excellent verbal and written communication skills via phone, text, and email.
Goal oriented and competitive by setting and achieving both personal and team goals.
Strong expertise with MS Office, specifically Word and Excel, efficient in learning new software.
Flexible to work various shifts that may include nights, weekends, and overtime.
Must successfully complete two-week new hire onboarding training.
Must demonstrate the working ability to set up and maintain a home office including the operation and basic troubleshooting of a computer.
Must be comfortable working both independently and collaboratively.

Academic Partnerships is an equal opportunity employer and committed to hiring a diverse and inclusive workforce.

Apply for this Position