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Behavioral Health Case Manager - Remote in Arizona

UnitedHealth Group
United States, Arizona, Phoenix
December 09, 2022

*** $5,000 Sign-on Bonus for External Candidates ***

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you'll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that's defining the future of behavioral health care.

As a Behavioral Health Care Manager, you will be responsible for care management of behavioral health and substance abuse member cases. You'll have a direct impact on the lives of our members as you manage the treatment needs of assigned cases.

The hours for this position are Monday - Friday, 8 am - 5 pm.

If you are located in Arizona, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:



  • Engage members that may be transitioning through various levels of behavioral health related care
  • Complete member assessments and educate on resources and services available to member
  • Coordinate and collaborate with providers and treatment teams
  • Strategize and solution for any barriers preventing care or delaying services
  • Identify ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas
  • Work from an Integrated Care Management Model to ensure high risk members have evidenced based care and medically necessary services
  • Join Interdisciplinary Team Rounds weekly to collaborate with cross functional teams on high-risk members


You'll find the pace fast and the challenges ongoing. We'll expect you to achieve and document measurable results. You'll also need to think and act quickly while working with a diverse member population.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:



  • Master's Degree in Psychology, Social Work, Counseling, or Marriage or Family Counseling; Doctorate-degreed Psychologist; or an RN with 2+ years of experience in behavioral health
  • Active, unrestricted licensed to practice independently in the state of Arizona

    • Licensed Psychologist (LP)
    • Licensed Clinical Social Worker (LCSW)
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Professional Counselor (LPC)
    • Registered Nurse (RN) with 2+ years of recent Behavioral Health experience


  • 2+ years of experience in a related mental health environment
  • Access to install secure, high-speed internet via Cable Broadband, DSL, or Fiber at home
  • Dedicated, distraction-free workspace at home


Preferred Qualifications:



  • Experience with community behavioral health agencies and/or inpatient facilities
  • Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
  • Experience in a managed care environment
  • Dual diagnosis experience with mental health and substance abuse
  • Demonstrated knowledge of insurance benefits, including Medicaid and Medicare
  • Demonstrated knowledge of local and state community resources
  • Proven familiarity with AHCCCS and Division of Developmental Disability standards
  • Proficiency in MS Word, Outlook, and Excel



To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

**PLEASE NOTE** The Sign-On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal candidates") are not eligible to receive a Sign-On Bonus.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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