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Administrative Support Specialist (Hybrid)

Sirva

December 02, 2022
Administrative Support Specialist (Hybrid) Oakbrook Terrace, IL, USA Req #2485 Friday, December 2, 2022 General support functions for International Moving Services Operations. Responsible for shipment tracing, customer service, documentation handling (preparing, collecting, distributing and saving to SISTRS), and downstream cost containment for HHG's international shipments. Will have contact with customers, agents, vendors and port brokers. This position is open to being filled as a hybrid schedule in our Oakbrook Terrace, IL office. 40% Shipment Tracing: Though shipment prompts, confirming events occurred and then updating ProMove and the IRC accordingly. 30% Documentation Handling: Responsible for arranging all shipping documents and processing with customers, agents, vendors and port brokers and uploading to SISTRS database. 20% Keep customers, agents, vendors and port brokers informed of status changes in a timely manner 10% Other duties as assigned, including communications desk coverage, FedEx handling and registering files as needed QUALIFICATIONS AND PREFERRED SKILLS * Proficient in Microsoft Office applications (Excel, Word, Outlook) * Ability to prioritize and handle multiple tasks * Well organized * Detail Oriented * Goal Oriented * Excellent Communication skills both oral and written * Ability to work successfully in a team environment where work direction will be provided by multiple people (Matrix Environment) * 1-2 Years of customer service or transportation experience preferred EDUCATION AND CERTIFICATION REQUIREMENTS * High school diploma required * Undergraduate degree preferred SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team Relocations, Allied, northAmerican, & SMARTBOX) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a "one-stop shop" can provide. We're a team that works globally to provide the best service locally - a company that is everything you need, everywhere you need it. For more information please visit . SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company! At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger. SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories. It is also SIRVA's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information. Other details Pay Type Hourly Oakbrook Terrace, IL, USA Share this job: