Practice Administrator

Title: Practice Administrator
FLSA: Exempt
A Practice Administrator is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

RESPONSIBILITIES:
* Identify opportunities for practice growth and revenue diversification through satellite offices, ambulatory surgery centers, or other ventures and ensures effective implementation and subsequent management of designated priorities.
* Monitor strategic developments in the local market and provide recommendations regarding appropriate responses and strategies. Ensure implementation of planning initiatives.
* Develop and administer ongoing marketing efforts to inform current and potential patients regarding practice services available; also monitors effectiveness of such efforts through appropriate measures and review.
* Maintain appropriate oversight of practice financial operations including billing, disbursements, reporting, budgeting, and safekeeping of practice assets, and ensure optimal efficiency and profitability within the practice.
* Execute day to day operations of the practice by ensuring the following is completed:
o Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
* Provide guidance on equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
* Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
* Lead the office by guiding them to success through focused support and coaching
* Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
* Collaborate with regional leadership and HR on employee relations and recruitment needs
* Collaborate with other operations leaders to develop creative approaches to areas of improvement
* Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
* Actively train employees on how to provide a world-class patient experience
* Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
* Ensure the office and employees are always compliant with HIPAA
* Other duties as assigned

Other Skills and Abilities
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
* Ability to work weekends when applicable
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and/or Experience
* Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred.
* Minimum of 2 years of healthcare office management or industry-related experience.
* Strong financial background with previous accounting or general ledger experience.
* Hands-on experience in medical services marketing and strategic planning.
* Demonstrable experience in practice development and expansion.
* Experience in maintaining professional relationships with referral sources, payers, and other groups.