Sr System Analyst - IT BSD Outage Management Systems

Overview

Responsibilities

• The Sr. System Analyst is responsible for support, maintenance, architecture and development of the IT application portfolio supporting Electric Operations. This individual will be responsible for coding, configuration, and testing, related to application maintenance. This individual will manage technical aspects of assigned projects, including planning and resolving issues. This individual will also work independently to convert business requirements to Technical Design Specifications, and design/develop code for enterprise-wide and other projects.
• Maintain the technologies that are used to support Con Edisons Electric Operations organization. Support responsibilities involve software configurations, as well as customizations to enable integrations with critical systems at Con Edison.
• Requirements collection, design and implementation of new systems and/or improvements to existing systems, both in-house built and vendor packaged applications.
• Manages technical development of software application from inception through user acceptance, including projects which affect multiple departments. Designs steps and modules, defines timelines, identifies and resolves issues. May assign work and provide oversight to others. May serve as technical lead and make decisions regarding technical direction.
• Present options and manages business/client expectations.
• Utilizes design skills to define Technical Design Specifications for complex and high impact projects.
• Creates logic flow charts and process diagrams.
• Creates and/or modifies code to meet specifications. Tests and debugs work.
• Supports production software operations during normal business and off-hours.
• Contributes to team discussions.
• Troubleshoots and resolves client issues. May be responsible for client support to an entire business unit.
• Researches external software solutions.
• Plan and participate in disaster recovery drills
• Work in a collaborative environment, interfacing and developing relationships with groups from all areas of the company business representatives, IT supporting teams, as well as vendor/contractor team members - in order to perform thorough requirements analyses and deliver solutions that benefit the entire organization.
• Maintain knowledge of new technologies, programming languages, business applications and products, and furnish expertise where appropriate.
• Provide 24x7 On Call support, 7 days a week. Available to work off hours as operationally required. May need to work in other company locations, as required.
• Perform other related tasks and assignments as required.

Qualifications

• Bachelor's Degree and three (3) years relevant experience or
• Associate's Degree and four (4) years work experience in relevant field or
• High School Diploma/GED and five (5) years work experience in relevant field

• Bachelor's Degree in Computer Science, Engineering, Math, or Business
• Master's Degree in Computer Science, Engineering, Math, or Business

• Hands-on of experience with at least three (3) of the following technologies: Structured Query Language (SQL), such as Oracle PL/SQL or Microsoft T-SQL Object-oriented programming, such as Microsoft .NET (VB , C#) or Java IBM WebSphere Application Server (WAS) IBM WebSphere Message Queue (MQ) Oracle WebLogic, Shell Scripting, Microsoft Windows Server management, Microsoft Windows Desktop management Preferred
• Distribution Control Center Experience Preferred
• Experience supporting production systems on a 24x7 basis
• Experience with disaster recover solutions and drills
• Must have working knowledge of various software development methodologies (e.g., Agile, Scrum, etc.)
• Must have ability to learn new technology as required for the job using documentation and other available resources
• Experience supporting vendor ERP work management systems is a plus
• Experience working in a large-scale organization is a plus
• Specific technical knowledge to be specified at the time of posting.
• Ability to plan work of self & others and resolve technical and other problems

• Demonstrated analytical skills
• Strong written and verbal communication skills
• Effective interpersonal skills
• Demonstrated time management and priority setting skills
• Ability to work within tight timeframes and meet strict deadlines
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

• Driver's License Required

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
• Must be able and willing to travel within Company service territory, as needed.
• Provide 24x7 On Call support, 7 days a week. Available to work off hours as operationally required. May need to work in other company locations, as required.