Regional Field Service Manager

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a senior leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization. We are looking for servant leaders who have a action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy. At IPS, you'll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you're ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

Responsibilities & Expectations:

The Regional Field Service Manager is responsible for overseeing a service team that addresses electrical power systems, industrial drives and controls, on-site motor management, and related electrical/mechanical services at customer sites. This is a Regional leadership position responsible for Field Service activities for the Pacific North West (Seattle, Longview, Spokane, Tacoma, Portland, and more).

• Conduct preventative maintenance, troubleshooting, repairs, installation, and start-up assistance on typical electrical installations (see below).

• AC and DC adjustable speed drives, AC and DC motors, solid state starters, protection relays, engine driven generators, IR scanning, vibration and balancing (for various mechanical applications), motor removals and installations, wind power generators, large industrial motor inspections, switchgear and controls (all voltages), dry and liquid filled transformers, uninterruptable power supplies, circuit breaks, servo motors and controls.

• Handle a variety of on-site field service tasks, as well as in-shop customer equipment repairs.

• Manage staff scheduling, taking customer calls and booking appointments, as well as taking care of customer requests.

• Visit sites and project quotations.

• Set and achieve annual goals for sales growth.

• Manage all field service activities in Seattle, Longview, and Spokane, WA.

• Ensure staff is properly trained to work safely.

• Invoice jobs on a timely basis, resolving any issues promptly.

• Participate as part of management team.

• Prepare notes and follow-up with customers as required.

Qualifications and Competencies:

• Three years of experience in applicable field.
• Leadership skills.
• Relevant hands-on experience in electrical controls, motor repair, and power systems.
• Excellent mechanical, analytical, communication, and customer skills.
• Willingness to learn and the ability to coach, backed up by a solid educational and/or work experience background.
• Strong computer skills.
• Communicate well, both orally and in writing.
• Ability to make decisions and take action when time or customer pressures are apparent.
• Valid Driver's License.
• Excellent customer relationship skills.
• Understanding of the use of all testing and troubleshooting equipment.
• Management experience in applicable field.
• Mechanical skills and/or electrical motor aptitude.
• Requires 3+ years of driving experience

You'll thrive at IPS if you...

* Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
* Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
* Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
* Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
* Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
* Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

Pay Rate Details: $125,000-$150,000 Per Year

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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