Order Processor - Quincy Compressor - Bay Minette, AL

Quincy is everywhere

Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It's essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world.

Your mission as a Fixed Price Services Administrator is to contribute to the successful development of the business and its Fixed Price Services strategy by implementing operational processes and managing and following up on execution and performance of work orders. You will manage the operational aspects of our Service strategy, overseeing the process from entry to execution for the whole of the Quincy operation in the USA. The Service Administrator is an important position for our Service organization. You will report to the Parts and Programs manager.

• You will create, maintain, and ensure invoicing and execution of Fix Price Services for all direct regions.
• You will generate and manage the work orders, ordering and tracking parts, following up with customers and the invoicing process.
• You will identify and implement improvements to the Fix Price Service administration process and procedures.
• You will upkeep Fixed Price Services current with necessary changes to its scope and execution.
• You will audit the Fix Price Service process for discrepancies and inefficiencies, later providing or implementing the right course of preventive and correct actions.
• You will support and follow up with internal and external planners, sales teams and operation managers in the various regions as to new Fix Price Services, entry, maintenance and execution.
• You will contribute to positive company branding by projecting a knowledgeable, professional, and customer-oriented image to internal and external customer.
• You will perform all aspects of the role in accordance to policies and procedures and other duties related to the operational responsibility, efficiency and development of the business.
• You will contribute and actively participate in team meetings and discussions.

• You have a Bachelor's degree (desirable), in either management, business, administration, marketing, engineering or other technical specialization.
• You have 2 years relevant related experience.
• You have experience with SAP (strong advantage).
• You can work independently with detail orientation and have excellent organizational, interpersonal, verbal and written communication skills.
• You can balance multiple priorities.
• You have a positive attitude and a strong commitment to customer service.
• You are proficient in Microsoft Office, including Word and Excel.
• You have a valid driver's license.
• You are
• customer-oriented, able to understand customer needs and prioritize them accordingly.
• You can show a good level of empathy while enforcing company policies and strategic directions.
• You are organized while demonstrating flexibility in daily work.

• We believe there is always a better way. Open for change and feedback is what defines our culture.
• We support you on your journey: individual learning opportunities, world-wide job opportunities, and training.
• You will be equipped with a company vehicle, work clothes, and specialty tools.
• The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
• We offer a fair compensation package.
• We offer health insurance, paid leave, and retirement benefits.
• We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.

You will be onsite and report into our Bay Minette, Alabama location. #LI-Onsite

If you are looking for an organization where you can be challenged and even have a bit of fun while doing it, Quincy Compressor might be the place for you.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call 251.937.5900 on a case-by-case basis.

Quincy Compressor provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.