Senior IT Service Center Analyst - Full Time
Meijer | |
parental leave | |
United States, Michigan, Grand Rapids | |
Sep 04, 2024 | |
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards
Please review the job profile below and apply today! Job Description:The IT Service Center is Meijer's internal IT and operational support team. The Service Center is open 24/7/365 providing IT and operational support to all Meijer current and former team members, contractors, and vendors. IT Service Center Senior Analysts are leads for the IT Service Center. They act as points of contact in the IT Service Center when management is unavailable. They help to coach and train analysts in Service Center processes, act as a point of escalation for end user issues, interface with second and third level IT product support teams, and assist in miscellaneous project work for the department in addition to preforming IT Service Center analyst responsibilities. This is a hybrid role. Meaning you must be in our Grand Rapids office location Monday - Wednesday with the option to work remotely Thursday - Sunday. . What You'll Be Doing:
What You'll Bring With You (Qualifications):
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