Greeter - Center City, Part-Time (20 Hours Weekly)

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow#39;s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educashy;tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jeffersonrsquo;s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

EDUCATIONAL/TRAINING REQUIREMENTS:

• High school diploma.

EXPERIENCE REQUIREMENTS:

• Previous office experience.
• Greater preference given to individuals with previous medical office or switchboard experience.

Other requirements:

• Pass Pre-Employment drug Test
• Ability to stand continuously for a shift
• Well groomed-adhere to dress code (Uniformed Position)
• Helpful and Friendly
• Enjoy working with people.
• Knowledge of Hospital as well as the surrounding area is required.
• Good communication skills are essential.

PRIMARY FUNCTION:

Hospital Greeters welcome and assist patients, their families and visitors entering the hospital. Greeters answer questions, provide information such as patient floor and room number, utilize internal software to register visitors, and direct people to the hospital location they need, thereby creating a caring and efficient atmosphere.

ESSENTIAL FUNCTIONS:

• Cordially greets visitors and patients upon arrival. Ascertains patients and visitors needs and directs them accordingly, including visitor registration.
• Provides assistance to patients and visitors by providing assistance with wheelchairs, escorting or transporting people who may need help to their destination, assist with calling a cab.
• Contacts Security, Environmental Services, or Facilities Management for assistance when necessary.
• Monitors overall appearance of the hospital entrance.
• Interacts with co-workers, visitors, and other staff consistent with the core values of the University.

OTHER FUNCTIONS AND COMPETENCIES:

• Maintains strict confidentiality.
• Supports organization SCOR values.
• Adheres to corporate compliance guidelines.
• Presentation to exceed customersrsquo; expectations.
• Responds to change positively and makes personal contributions to the change process.
• Treats each individual interaction with dignity and respect.
• Promotes a positive work environment; recognizes and acknowledges the efforts and accomplishments of others; takes responsibility for development of effective communication skills.
• Participates in hospital safety drills and maintains compliance with standard safety knowledge.
• Takes responsibility for and participates in continuing education and professional development activities.
• Mature, caring and dependable, with good communication skills.
• Ambassadors must be able to stand/walk for time of assignment.
• Must know how to use a computer to access information.
• Must be able to work with minimal supervision, multi-task and relate tactfully to patients, their family, and/or friends, as well as to the staff.