Site Reliability Engineer

Widen joined Acquia in 2021 as a business unit building successful digital asset management (DAM) and product information management (PIM) software. Together with Acquia, we empower organizations around the world to create impactful, important, and measurable digital experiences for their customers. Embracing innovation and change, we have evolved into a global software team by putting our more than 700 customers at the forefront of all we do.

Summary

A Site Reliability Engineer (SRE) supports the work of product development Sprint teams by building and maintaining infrastructure in AWS.

Essential Duties

• Manage cloud infrastructure in AWS and be part of 24/7 monitoring and alert response.
• Configure and manage the Kubernetes container orchestration platform.
• Ensure systems are compliant with Widen policies and procedures.
• Work to achieve the goals and complete tasks identified in the SRE roadmap.
• Produce and maintain architectural documentation for AWS services, environments, and integrations.
• Be part of the agile process for the team and contribute to continuous improvement.
• Ensure the infrastructure supporting a microservices environment allows for the scalable management of hundreds of running services with built-in autoscaling.
• Keep up with current trends and technologies and evaluate potential usefulness to achieve Widen's business objectives.
• Ensure all sources of Widen IP and customer data are properly secured.
• Prioritize diversity, equity and inclusion in your every day work to create an environment of respect
• Protect the confidentiality, integrity, and availability (CIA) of Widen and customer information held, in any form
• Other duties, as assigned

Essential Qualifications

• Bachelor's degree in computer science, information technology or equivalent experience
• 1 - 2 years of IT automation, Development Operations, or Site Reliability Engineering experience
• Experience with cloud technology (AWS is a plus)
• Experience with container orchestration: Kubernetes, docker
• Experience with logging, monitoring, and alerting technologies
• Experience with distributed systems in a web hosting environment
• Experience with continuous deployment and continuous integration
• Knowledge of DevOps/SRE principles, frameworks, and methodologies
• Experience using a configuration management platform: ansible, chef, puppet, terraform, pulumi, etc.
• Experience with a scripting language: bash, python, PowerShell, etc.
• Strong knowledge of programming languages used in automation and service delivery
• Ability to design, develop, and implement complex architecture solutions
• Ability to design, develop, or specify automation frameworks and tools
• Strong knowledge of Agile methodology
• Ability to work on multiple tasks effectively

Employees have the option to work remotely, from the Madison office, or a mix of both. Access to the office and other amenities are available to all employees - no matter their chosen work setup - to keep teams safe, healthy, and connected in the interim.

Widen is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.