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Digital Office Services Specialist

Avesis
parental leave, tuition assistance, flex time, 401(k)
United States, Arizona, Phoenix
10400 North 25th Avenue (Show on map)
Sep 04, 2024
Join us for an exciting career with the leading provider of supplemental benefits!

Our Promise
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

This position is in the Inventory Control Department of Avesis' Operations Center in Phoenix, Arizona. The Inventory Control Specialist is responsible for sorting, batching, reviewing, and scanning of mail received by the Post Office daily. The mail includes all manners of business correspondence; however, most of the volume is related to Claims and Prior Authorizations submitted by Providers and Health Plan Members. There is also clinical data that may be needed for prior approval of specified clinical services, and other business-related materials. The specialist's tasks include scanning of claims, xrays, and other materials and saving the completed work in specified files. The work of the Inventory Control Specialist is accomplished by using Avesis' application systems and online reference tools. The Inventory Control Specialist's productive output is guided by performance objectives for the position that specify the volume of documents to be processed on an hourly basis and required accuracy and quality performance standards.

Essential Job Functions:

  • Opening, sorting, batching, and cataloging mail according to specified procedures and Inventory Control processes.
  • Scanning x-ray radiographs and paper x-ray copies.
  • Scanning Claims and Prior Authorizations along with various clinical documents, ensuring that the integrity of the documents for individual files are retained as an intact unit.
  • Input Claims manually through Avesis' Claims database.
  • Processing print-job requests from other Avesis Departments.
  • Processing items that are received through the ReversalFax and ScanFax process.
  • Processing items that are received through the Claim's Department "One Stop Request" ticketing system.
  • Attend weekly/monthly team meetings with Data Entry and Inventory Control.
  • Maintain consistent accuracy and quality performance standards for documents processed by Avesis/Premier.
  • Assist in handling all returned mail for Avesis, Premier Access, and Guardian.
  • Other duties as assigned

Job Requirements:

  • Prior experience preferred as an Inventory Control Administrator (recommended)
  • High School diploma or GED equivalency required
  • Excellent written communication skills
  • Proficient skills with Microsoft Office applications and other windows-based applications
  • Proficient attention to detail
  • Strong and effective verbal communication skills

FLSA Status: Hourly Non-Exempt

Hourly Range: $13.85 - 17.00

How to stay safe:

Avesis is aware of fraudulent activity by individuals falsely representing themselves as Avesis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.

Avesis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avesis recruiters will come from a verified email address ending in @Avesis.com.

We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ITsupport@Avesis.com.

To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avesis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.

We Offer

  • Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
  • Competitive compensation package.
  • Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
  • Life and disability insurance.
  • A great 401(k) with company match.
  • Tuition assistance, paid parental leave and backup family care.
  • Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
  • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
  • Employee Resource Groups that advocate for inclusion and diversity in all that we do.
  • Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Equal Employment Opportunity

At Avsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avsis, where We See You!

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