Enterprise PMO Senior Project Manager

Children's National Medical Center
United States, D.C., Washington
Sep 05, 2024
Description The Enterprise PMO Senior Project Manager will plan, schedule and manage assigned projects to achieve organizational objectives within defined timeframe, scope and budget. Responsible for project work plan development, establishment of project communication and risk management plans, workflow process redesign, metric development and measurement, and return on investment analysis. Will work closely with IT Services as well as clinical and non-clinical departments on organizational projects. Assist in the planning, testing and project audit process and information technology system implementations/conversions to assure the desired outcome is achieved. Assign project tasks to designated team members and manage project staff as assigned. Identify and escalate issues as appropriate. Use project management tools and standards as outlined by the Project Management Institute to ensure the business and technology projects stay on track to complete deliverables. Ensure project integration with other CNMC initiatives. Qualifications Minimum Education MBA MBA/MHA or equivalent in healthcare, information technology or general business (Required) Minimum Work Experience 5 years Related and progressive experience, preferably in healthcare and/or project management (Required) Required Skills/Knowledge Demonstrates strong project/program management skills, leadership attributes (strategic thinking, ability to drive business change, sharing of organizational goals, leading multidisciplinary groups), ability to multi-task, excellent organizational skills and effective communication and presentation skills. Knowledge in project management, process redesign techniques and skills, audit techniques, financial analysis, problem solving, change management and customer service skills. Working knowledge of Visio, MS project, Microsoft Excel and PowerPoint, Microsoft Access, Microsoft Word Functional Accountabilities Project Management Develop project plans & timelines. Identify task's status and highlight critical pathways and vulnerabilities. Ensure progress toward, and achievement of milestones. Identify and resolve obstacles/barriers to success and risks associated with project. Serve as the liaison among various stakeholders (clinical & non-clinical depts., IT services, vendor, etc.). Participate in ongoing Project Planning Activities to include Project Schedule development, Resource Allocation, and Issue Prioritization. Issue Management Maintain issues list for assigned projects. Integrate resolution of ongoing operational issues into solution design as possible. Assure ongoing changes are incorporated into new application build and testing. Identify quality management and risk issues associated with the implementation and develop appropriate mitigation strategies. Workflow Process Redesign Create, design, and review detailed current state workflow processes, and implement alternative solutions as appropriate. Understand project product's benefits and limitations. Leverage technology to improve processes as appropriate. Facilitate change with end stakeholders. Project Communication Develop communication plan for each initiative with assigned teams to include updates and status reports associated with each project. Develop and implement stakeholder satisfaction tools for each project to ensure stakeholder buy-in and satisfaction. Keep executives informed of progress, barriers, etc. Facilitate team discussions and provide detailed feedback and follow-through. Listen and provide feedback to end user suggestions and issues. Staff Development Assist in development of templates and tools to improve project management organization wide. Mentor junior project managers and analysts in established project management techniques. Manage and train staff as assigned. Organizational Accountabilities Organizational Accountabilities (Leader) Deliver Set and clearly communicate team goals and priorities in alignment with departmental goals and budgets Develop the budget and assign resources to meet the team goals Provide the resources and guidance required for employees to perform effectively Develop procedures to ensure high safety and quality, and course-correct as needed Identify customers' needs and ensure service excellence in meeting those needs Engage Be the link between the department and the team in defining the strategies to meet team goals Provide prompt and clear feedback to staff and support their performance Ensure team adherence to organizational regulations Manage the working environment to promote productivity and motivation Represent the team in clearing obstacles to high performance Hire staff and develop their capabilities Monitor and promote strong employee engagement Grow Encourage and share new ways of making the right work easier to do Recognize and share incremental improvements in operations Promote the success of organizational and department initiatives by clearly aligning programs to the mission Primary Location : District of Columbia-Washington Other Locations : Maryland-Silver Spring Work Locations : Tech Hill 12211 Plum Orchard Drive Silver Spring 20904 Job : Non-Clinical Professional Organization : Operations Position Status : R (Regular) - FT - Full-Time Shift : Day Work Schedule : 8:30am-5pm Job Posting : Sep 4, 2024, 7:56:09 PM Full-Time Salary Range : 109886.4 - 183144