Senior Cloud Engineering Support Specialist (RapidScale)
Cox Communications | |
parental leave, paid time off, paid holidays, sick time, 401(k) | |
United States, North Carolina, Raleigh | |
301 Hillsborough Street (Show on map) | |
Sep 13, 2024 | |
Position Overview:
As a Senior Cloud Engineering Support Specialist in our Network Operations Center (NOC), you will help ensure the operational success of Rapidscale clients and internal teams by owning projects critical to our business. Responsibilities include troubleshooting incidents, monitoring server health and backups, assisting with client communication, creating formal documentation processes, and tracking internal ticket progress. Cloud Support Engineers at Logicworks spend most of their time working with new technologies, such as AWS and Azure, at a breakneck pace in a fun collaborative environment. Responsibilities
QUALIFICATIONS Minimum
Preferred
About Rapidscale Rapidscale, a subsidiary of Cox Communications, helps customers migrate, run, and operate mission critical workloads in public, private, and multi-tenant clouds with security, scalability, and efficiency baked in. Our innovative Cloud Operations Platform combines world-class engineering talent, policy-as-code, and integrated tooling to enable customers to confidently meet compliance regulations, security requirements, cost control, and high availability. Together with our team of dedicated certified engineers and decades of IT management experience, we ensure our customers' success across every stage of the Cloud Adoption Framework. USD 30.87 - 46.35 per hour Compensation: Hourly base pay rate is $30.87 - $46.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. About Cox Communications Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. |