Grocery Assistant Store Manager

Mission Contribution: Providing access to fresh food, produce, and meat at reasonable prices with an emphasis on providing opportunity to the community in which the Market serves.

Summary: The Assistant Manager will assist the General Manager in providing leadership in the management of Market on Melrose. Will assist with operating an efficient and profitable business while demonstrating a strong sense of community engagement, team member development, and culture that is focused on delivering world-class customer service both internally and externally.

Essential Functions:

1. Assists General Manager in implementing in-store sales building culture ensuring growth through execution of company merchandising programs and weekly sales in each department.
2. Provides world-class customer service throughout the store; use the tag line "Thank you for Choosing the Market on Melrose" at every opportunity.
3. Adhere to safety guidelines that protect company assets.
4. Assists General Manager with conducting weekly audits on front end, receiving, and pricing.
5. Responsible for managing cash payments, deposits, transactions, and maintaining accurate records, producing sales reports; handling daily store sakes and transactions, keeping track of overages and shortages.
6. Scheduling staff, forecasting, hiring, and training in General Managers absence.
7. Assists General Manager with ensuring team members understand the expectations for performance and holds team members accountable to achieve budgeted results.
8. Provide team members with coaching, feedback, and support for behavior and performance.
9. Constant awareness of store condition through detailed store walks.
10. Partners with Leadership and other departments to effectively train and develop store management team. Acts as a resource for team members in their roles.
11. Assists General Manager with ensuring sanitation and food safety standards are maintained throughout the store. Maintain certification(s) as required.
12. Provides and facilitates effective written and verbal communication to General Manager, Support Services, and team members.
13. Ensures the store runs in compliance with all federal, state, and local statutes, regulations, and company policies.
14. Participates in required trainings.
15. Accomplishes other tasks as appropriately assigned or requested.

Minimum Qualifications:

• Excellent interpersonal, organizational, communication and customer service skills.
• Solid understanding of store operations required.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Leadership experience with direct reports.
• Ability to use technical information to solve problems.
• Must be at least 21 years old per ABC regulations.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Must have open availability and able to work all hours of operation.

Required Certificates, Licenses, Registrations, Experience:

• Three to five years of supermarket management experience.
• Bachelor's or Master's degree in business preferred, or equivalent combination of education/experience accepted.
• Proficiency in overseeing financial responsibilities, including budget preparation and management, as well as experience with POS operations.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and can achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation.

Special Requirements:

• A cell phone is required for employment, as access to applications and/or resources may be limited unless a cell phone is used for authentication.
• A valid driver's license and the ability to provide proof of insurance is required to drive a personal car on company business.
• Drug screen collector certified; training provided

Physical Requirements:

• Ability to use handheld computers for orders, mark downs, scan outs, and inventory
• Stand 100% of the time, frequently walking short distances
• Ability to push or pull up to 2000 pounds using a pallet jack or float
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15lbs, continuously, 25lbs. frequently, and approximately 100lbs. on occasion.
• Have sufficient visual ability to check invoices, dates, and other written documents
• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.

Equal Opportunity Statement:

Goodwill is an equal opportunity employer, and all applicants and employees shall be afforded equal opportunity in all aspects of employment without regard to race, sex, color, national origin, religion, age, veteran status, otherwise qualified persons with disabilities, or any other factor protected by law. If needed, please contact the Human Resources office for reasonable accommodation in completing this application.

About Us:

Founded over ninety years ago, Goodwill Industries of the Valleys is committed to eliminating poverty through our mission of empowering individuals, strengthening families, and inspiring communities. Our team members are at the heart of this mission, driving innovation and defining our organizational culture. Through a team-centered model, we are deeply connected to the communities we serve, enhancing our impact and fostering collaboration at all levels.

Empowering Individuals * Strengthening Families * Inspiring Communities