Financial Intake Specialist (Louisville, KY)

We are hiring for a Financial Intake Specialist

At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy themeaningful connections that come from it: for the whole patient, their families,each other, and the communities we serve-it truly is all about helping people.

We strive to offer benefits that reward the whole you!

• employee wellness programs
• flexibility for true work-life balance
• holidays & paid time off
• continuing education & career growth opportunities
• company-wide support & resources tohelp you achieve your goals

Take your career to a new level of caring. Apply today!

• Verifies insurance eligibility and benefits of prospects/ referrals and determines LHC rate requirements as it relates to in or out of network coverage on a daily basis in an accurate and timely manner.
• Communicates patient benefits in a timely manner using the appropriate legacy system and associated software application as found in patient notes, tasks, workflow, email and or phone calls with our agencies.
• Documents and forwards patient deductible, out-of-pocket expense, life time maximum, home health or hospice days, and patient responsibility to agency in an accurate and timely manner.
• Reviews and replies to branch location's urgent requests in a timely and accurate manner.
• Initiates one time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures in a timely manner.
• Obtains all authorization as needed from payer for services ordered/requested in a timely manner.
• Documents specific details related to the authorization including effective and end dates using the appropriate legacy system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email.
• Serves as a liaison between the branch location and the payer on a regular basis.
• Coordinates and communicates with the branch location regarding any changes or updates from the payer in a timely manner.
• Manages work assignment to ensure all tasks and coordination notes are completed in a timely manner.
• Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner.
• Problem solves independently before referring issues to the Supervisor/Manager for resolution.
• Performs eligibility and or similar, comparable, or related duties as may be required or assigned.

Formal Education

• High School Diploma or equivalent

Experience

• 1 year
• Insurance verification and authorization experience required.
• Revenue cycle experience desired.

Skill Requirements

• Excellent oral and written communication skills.
• Excellent organizational and analytical skills.
• Independent thinker.

Skills Desired

• Basic PC skills including PC based applications (MS Word, Excel).
• Mathematical aptitude.
• Detail Oriented