Product Specialist, BotX

Location:

Essential Functions

• Maintains a safe working environment by following Airgas/Red-D-Arc's health and safety guidelines.

• Works directly with Airgas Sales and Advanced Fabrication teams promoting sales of the BotX product line to include training, meetings and customer visits.

• Partners with Red-D-Arc District Managers to develop local sales plans to identify new customers and increase sales.

• Performs BotX installations, demonstrations, application analysis, service and technical support.

• Regularly communicates with existing BotX customers to ensure their satisfaction and gives feedback to Weld Automation Product Manager.

• Assists in management of assembly, inventory and scheduling of the product line.

• Assists Product Manager in establishing, publishing and performing training of preventative maintenance procedures for the BotX equipment.

• Assists Marketing in developing strategic sales campaigns and marketing programs.

• Contacts customers directly to follow-up on incoming leads and inquiries.

• Represents the company at trade association meetings and trade shows.

• Performs training for Weld Process Specialists, sales and technicians on BotX product lines.

• Provides advanced technical support for branches and customers.

• Coordinates specialized technical support from OEM manufacturers.

• Works with Product Manager on new product development.

• Complies with all governmental regulatory requirements.

• Performs other related duties as required

Competency Statements

• Standards and Safety: Insuring personal and associate commitment and compliance with safety standards and guidelines set.

• Problem Analysis: Gathers and analyzes information and uses it to develop effective solutions to difficult problems or situations.

• Change: Knowledge of change management practices that successfully and routinely drive the business forward. Demonstration on the importance of alignment and change to associates.

• Influence: Uses persuasion to gain the support and cooperation from stakeholders, directors & above, peers, associates and/or others to achieve a desired course of action consistent with the strategic goals and objectives set for the business.

• Coaching: Demonstrates how to improve and reinforce performance of others. Providing clear, behaviorally specific performance feedback, and by making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

• Team Building: Facilitating the constructive resolution of conflict; increasing mutual trust; and encouraging cooperation coordination.

• Project Management: The discipline of planning, organizing, and managing resources to bring about the successful completion of a specific project.

Education

• Post-secondary education equivalent to a College degree in Business Administration, or Welding/Robotics Engineering Technician is preferable.

Experience

• Greater than three years of experience in the welding or other related industry

• Work experience in the welding industry can be a substitute for post-secondary education

• Welding training an asset

Skills and Abilities

• Strong MIG welding process knowledge.

• Experience with Robotic and weld automation applications is an asset but not a requirement.

• Ability to anticipate and solve problems, act decisively and persist in the face of obstacles.

• Adaptable to set and prioritize work with varying exceptions.

• Communicates with clarity, verbally and in writing, in one on one or group situations, over the telephone and via email.

• Ability to make critical decisions while following company procedures.

• Ability to work with a wide variety of people with different personalities and backgrounds.

• Ability to multi-task and work independently with little supervision.

• Ability to effectively present information and respond to questions from groups in a business setting.

• Ability to diagnose mechanical or electrical failures, and "set up" or assembly of specific packages required by the customer.

• Good/Excellent knowledge of weld processes and equipment.

• Ability to develop and execute market/business plans.

• Ability to effectively build relationships with customers and co-workers.

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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