American Pacific Mortgage | Diversity Employer
APM is a top-10 Independent Mortgage Banker with more than 1,700 licensed loan advisors and over 200 branches, serving home buyers across the United States. We’re known for Creating Experiences That MatterTM, and serve our communities, referral partners, and borrowers through our local retail branches with a personal touch and attention to detail.
As a company, we embrace the concept of homeownership with enthusiasm and optimism for America. Every employee at APM knows that every transaction represents a family, a home, and a life decision, and we understand that our participation is a privilege and that our job in the end is to delight everyone involved in the loan process… because, after all, there’s not much more that matters than the human connection and home.
In 2020, we served more than 65,000 customers and funded more than $22 billion in home loans—all while earning more than 70,000 published consumer reviews with an average rating of 4.96 stars!
At American Pacific Mortgage, we know that it’s not what you say, but what you do that’s important. Our values define how we act and guide us in everything we do.
Respect
We understand that what we do matters. We serve our teammates and customers with our full attention, intention, and purpose at all times. Sensitive matters will always be treated with sensitivity, and we will always exercise good judgement to make the honorable choice.
Transparency
Straight Talk
We will get directly to the heart of the issue and communicate clearly, completely, and relevantly. We believe in delivering information that you need to know when you need to know it, and are willing to have the difficult conversations if needed. We will always responsibly share information and earn our customer’s and teammate’s trust.
Scrappy
Unwavering Resolve
We are relentless in our approach to serve our customers and are willing to fight for what is right. We proactively seek solutions and will not quit. We do what it takes to allow us to go for the win in any situation, and will always stand behind our team and our clients.
The mission of the Office of Diversity is to promote social and economic equity by creating and nurturing a diverse workforce and to provide underrepresented communities with access to homeownership. Our goal is to reflect the local communities we serve and to exceed our peers in providing homeownership to underrepresented groups. By doing this, APM strives to stand out as a social and economic leader while actively supporting our employees’ and consumers’ social and economic success.
Why Diversity & Inclusion
We recognize the following 4 powerful truths:
- People and their experiences matter
- Diversity and Inclusion starts from leadership
- Diversity and Inclusion is done internally and externally
- Diversity of thought is paramount to healthy communities
- Our Diversity and Inclusion mission is driven by our communities and our workforce—to provide access to underserved groups.
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