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Sales Operations, Business Systems Analyst more...
Location:Pleasanton, CA
First posted:May 10, 2017 (last updated 2 weeks 5 days ago)

Join our team and experience Workday!

It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Job Description

In collaboration with other members of the Sales Systems and Sales Operations Management, you will work with a variety of functions within Sales from Core Sales Operations, Field Sales (Account Executives) and Field Sales Management, Sales Enablement, Sales Strategy and Analytics, Sales Development, Value Management, as well a cross functionality with Marketing and the Services organizations. 

In this position, you will take a proactive and leading role in executing the following responsibilities:

  • Support the roadmap of Projects and System Initiatives that align with Sales Strategy and business needs.
  • Coordinate prioritization discussions with Sales Operations, Sales Management, and Information Systems.
  • Gather and document formal Business Requirements.
  • Act as a project analyst or project manager for system enhancements, software evaluations, and implementations in junction with IS.
  • Subject Matter expert on the end to end operating model from Opportunity to Quote to Contracts.
  • Act as the lead analyst for all new product additions, pricing changes, and promotions/programs.
  • Organize and execute User Acceptance Testing and Develop Training Materials for new systems or processes.
  • Deliver Reporting and Analytics related to day to day operations, system effectiveness, ROI, and usage.
  • Assist with Onboarding Activities for New Hires within Sales departments and functions.
  • Support Data Quality enhancements and initiatives
  • Support Sales through day-to-day troubleshooting of Sales Systems related issues and own those issues through to complete resolution.
  • Support Sales Operations with day-to-day transactions, processes, and organizational changes.
  • Take ownership of various Sales systems functions such as Forecasting or Hierarchy management.
  • Execute Data Management or Record Management Tasks that may be cumbersome and time consuming

In this role, you will work with many of the below applications to enhance, optimize, and expand the Sales Systems portfolio:

  • Sales Administration Applications such as (please use the apply button below), APTTUS (Pricing & Contracts), and Workday HR & Financials
  • Sales Enablement Applications such as LinkedIn, InsideSales, and a variety of others currently in use or desired.
  • Sales Analytics and Content Applications from Tableau, Seismic, and custom Salesforce functions. 
  • Sales Research and Data Applications from (please use the apply button below), D&B, and external data sources.


  • Prior experience as a Systems Analyst in a High-Technology or High-Growth environment or organization.
  • Prior experience working directly with Sales, Sales Operations, or Field Sales Leaders is a must.   
  • 3+ years of experience leveraging (please use the apply button below).
  • 3+ years of experience with Sales Enablement or Sales Effectiveness Tools and Applications.
  • Experience with CPQ or complicated pricing methodologies or applications preferred.
  • A proven track record leading small to medium sized projects and initiatives from requirements to go-live.
  • Proven ability to manage multiple projects and initiatives in varying size and scope simultaneously.
  • Experience on a large scale systems project or initiative a plus but not required.
  • Intermediate Microsoft Excel skills required, advanced a plus.
  • Experience with (please use the apply button below) Reports, Dashboards, and Sales Forecasting a plus.
  • Experience working with Sales and Marketing teams focused on Enterprise B2B markets a plus. 
  • Experience with data loaders, API tools, or system administrator experience a plus.
  • Strong written and verbal communication skills
  • Highly self-motivated with strong time management and organizational skills.

As a Sales Systems Analyst within Sales Operations, you will be responsible for managing System Tasks, Initiatives, and Projects that support Workdays Go To Market and Sales Execution Strategy.  In this role, you will act as the conduit between Sales Leadership and IT/IS (Information Systems) to ensure systems projects and initiatives are executed at high quality and on time. 


About Workday

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

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