Care Manager-Behavioral Telehealth (LMHC, LMSW, LCSW) more...
Location:Syosset, NY
Company:Northwell Health
First posted:August 30, 2017

Job Description

Care Manager-Behavioral Telehealth (Per Diem) in Syosset, New York As a Per Diem Behavioral TeleHealth Care Manager you will be joining a team of Behavioral TeleHealth Care Managers at a state-of-the-art TeleHealth Center located in Syosset, Long Island.

  • You will provide clinical, logistical and administrative support for a growing Behavioral TeleHealth network, currently linking hub Emergency Departments with regional spoke Emergency Departments.
  • Duties will include family liaison work, direct care, document transmission, informatics support, interdisciplinary and inter-facility care Coordination.
  • This position involves 12-hour shifts and includes overnights (mainly 8:30p-8:30a) and weekends.
  • Nationally competitive salary.

Responsibilities Include:

  • Receives and responds to Behavioral Telehealth consult requests.
  • Obtains patient information from referring healthcare team and available medical records.
  • Coordinates with referring healthcare team to setup appointment, space, and telecommunication technology.
  • Conducts initial psychosocial assessment through Telehealth interview with patient, family and/or significant others to determine patient condition/needs.
  • Reports on patient to Attending Psychiatrist for psychiatric evaluation.
  • Receives behavioral care plan from attending Psychiatrist to coordinate treatment.
  • Coordinates necessary resources to move patient along continuum in a timely manner and performs administrative aspects of care management.
  • Contributes to healthcare team's, patient's and family's understanding of social and emotional elements of patient's life related to diagnose and treatment.
  • Identifies and effectively utilizes community resources to help meet patient needs.
  • Monitors patient's progress and intervenes, as necessary, to ensure care provided is patient focused, high quality, efficient, and cost effective.
  • Completes documentation in accordance with policies and procedures of the organization, State and Federal regulations


  • Master's Degree in Social Work or Master's Degree in Counseling, required.
  • Licensed Mental Health Counselor (LMHC) or Licensed Master's Social Work (LMSW) Required
  • Previous Acute Psychiatry experience required: CPEP (preferred), Mobile Crisis, Inpatient Psychiatry, Hospital-based Outpatient Psychiatry
  • Excellent computer skills required: rapid typing and rapid learning of new software (8+ EMRs in use simultaneously)
  • Ability to communicate well and effectively interact with team members and patients
  • Flexibility to work weekdays and weekends, days and overnights. Cannot be days-only or nights-only or weekends-only

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