Sr. Specialist, Change Management more...
Location:Chicago, IL
Company:Cushman & Wakefield
First posted:November 24, 2020

Job Title

Sr. Specialist, Change Management

Job Description Summary

The Sr. Specialist, Change Management, will join the Employee Communications and Change Management team and provide change and training support for global transformation initiatives, mergers and acquisitions and special projects. This role will be responsible for conducting impact assessments, training needs analyses, stakeholder mapping, business readiness assessments, developing communication content and training materials. This role will also support the Director, Change Management by supporting, developing and implementing effective learning solutions for multiple programs. This individual will closely partner with colleagues from the business, the Learning & Development team, and external partners to drive program goals and individual behavior changes.
The ideal candidate will be a quick learner who can juggle multiple priorities, will proactively make connections with colleagues across the business, has good project management skills and can make decisions even when there are areas of ambiguity. Comfortable speaking to large groups (either in person or via web). Prior experience with eLearning software and a Learning Management System.

Job Description


  • Support execution of change management and training strategies, plans, and deliverables
  • Develops instructional materials and content for training programs using effective instructional design methodologies and technologies.
  • Partners with the Leadership & Development (L&D) team/HR/HRBPs for alignment. Maintains training materials and updates as needed.
  • Creates and maintains projects plans to ensure timely delivery of training materials and programs.
  • Communicates training plans, activities, and outcomes to appropriate stakeholders.
  • Schedules, administers, and moderates learning webinars. Assists with assessment administration.
  • Runs and analyses reports to monitor learning activity and budget spend. Transforms data into meaningful and engaging executive style summaries/presentations.
  • Partner with key stakeholders and employee communication and change management colleagues to develop and implement change management and training plans, including partnering with the L&D team for effective training solutions.
  • Ensure consistency of change management and training approach, implement standard operating processes and drive continuous improvement.
  • Performs other related duties as required or requested


  • Bachelor's Degree required in Psychology, Human Resources, Personnel Development, Change Management, English, Communications, Psychology, Business, or Journalism is preferred
  • 3+ years of relevant working experience in change management
  • Experience leading change programs required
  • Must be a team player; able to shift priorities as business needs change
  • Exceptional written and verbal communication skills
  • Advanced analytical, problem solving, and conceptual skills
  • Exceptional project management and organizational skills
  • Ability to work independently in achieving successful outcomes on all activities, ability to exercise good judgment, adapt quickly and prioritize in a fast-paced environment
  • Organized and can manage multiple projects simultaneously

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

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