Product Manager - Integrations and Tools - Remote or SF, CA more...
Location:San Francisco, CA
Company:Life360
First posted:January 21, 2021
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About Life 360

Life360 brings families closer with smart tools designed to protect and connect the people who matter most.

Known for first-to-market solutions for modern family challenges, Life360 recently reached #1 in Apple's US App Store's list of free social networking apps. Nearly 1 in 10 US families with kids use Life360 an average of 12 times a day, and global membership is growing exponentially, with over 28 million active users in over 140 countries as of March 31, 2020 - making Life360 the largest mobile service for families in the world.

This reach gives us the opportunity to do unprecedented good for families through our valued core offerings: advanced location sharing, private messaging, driver monitoring, help alerts, 24/7 roadside assistance, and Crash Detection with emergency response. On average we respond to 1,000 roadside assists and dispatch 200+ ambulances each month to those in need.

Offering both free and paid memberships. In addition, the company has raised over $200 million in equity financing, and recently completed an IPO on the ASX exchange - giving our employees the liquidity of a public company with the upside of a private growth stage business.

Life360's rapidly growing team of 150+ employees is headquartered in San Francisco, with offices in San Diego, and Las Vegas.


POSITION SUMMARY

You will be responsible for supporting the Product Organization and implementing tools and process improvements which will enable our internal teams to work more productively and efficiently as we scale our business. You will balance zooming into details with considering the bigger system in order to tackle the most important aspect of any end-to-end process. You will take ownership of what we develop and why, partnering tightly with our product managers, product marketing managers, operations and customer support to ensure they are fully optimized. You will think strategically about business problems, conduct analysis to identify opportunities, and not be afraid to make suggestions because you will be armed with a mix of quantitative and qualitative data to back up your recommendation. This is a highly visible role in the organization and will play a large part in building out and maintaining Life360's long term operational efficiency.


PRIMARY RESPONSIBILITIES

  • Support product, marketing and customer support systems and third party integrations with various technology systems used by our different teams
  • Research, plan, and drive integration projects, as well as make yourself available as the product expert to internal teams
  • Draft requirements, architecture diagrams, specifications and documentation for integration projects to guide the development teams during the implementation phase
  • Research, design and propose automation efficiencies across the company
  • Originate, collect, and synthesize product ideas from across the organization
  • Define and prioritize user stories and run the product development process across internal and external development teams - keeping projects on time, in budget and within scope.  
  • Define, measure, and communicate success metrics for each initiative to company executives and relevant stakeholders. 
  • Play an active role in shaping Life360 product culture by contributing to an environment with openness, trust, and support by leading through example. Embody a positive attitude and willingness to roll up sleeves and dig deep to achieve goals.
  • Multi-task competing priorities and projects with grace under pressure and a bias towards action. 


WHO YOU ARE:

  • 1-3 years of experience as a product manager (experience with Internal Systems a plus)
  • Knowledge of and understanding of API integration projects 
  • Experience with any of the following enterprise tools: Braze, Zendesk, Amplitude, Apptimize
  • Ability to thrive in a fast-paced, high-growth environment with constant change
  • Analytical thinker who can use data to prioritize and deliver outcomes
  • High degree of accountability and ownership - you deliver on time, every time
  • High-energy, determined, and excited to roll up your sleeves
  • BA/BS required


About our culture and benefits

Life360 has embraced a work from home (WFH) philosophy for at least the duration of the COVID-19 crisis, along with most of our peers. During this WFH period, the organization remains connected and engaged with virtual team events, weekly all hands meetings and regular open zoom sessions with leadership.  While we believe that the work world has likely permanently changed, we have yet to make any decisions about our long-term split between WFH and being in the office

We always offer:

  • Competitive pay and benefits
  • Medical, dental, vision, life and disability insurance plans (100% paid for employees)
  • 401(k) plan with company matching program
  • Flexible PTO and 12 company wide days off throughout the year
  • Learning & Development programs
  • Whatever makes you stronger makes us stronger. We provide equipment, tools & reimbursement support to engage a productive remote-first team
  • Free Life360 Platinum Membership for your family circle

All open positions are remote opportunities and when the time comes to return to our offices, we offer the following:

  • A great office with plenty of light in the heart of the SOMA district in beautiful San Francisco; a 5 minute walk to CalTrain
  • An amazing office location within walking distance to the beach in Encinitas
  • In person team building activities, celebratory company outings and fun events

#LI-Remote

This job position is no longer available.